Jobs · Information Technology · New York

Salesforce Patient Services Architect

Accenture · New York, NY · 1 mo ago
Information Technology$74k–$219k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes overview, description, responsibilities, requirements, qualifications, benefits, pay, schedule. We need to include sections only if posting has real specific content. We must not repeat job title as heading. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Also remove "Requesting an Accommodation", "Equal Employment Opportunity Statement", etc. Also remove "Compensation at Accenture varies..."? That's about pay, we need to include Pay section if posting actually states them. It does state compensation varies and gives salary ranges per location. So we should include Pay section with that info. Also Benefits: they mention market competitive suite of benefits including medical, dental, vision, life, long-term disability, 401(k), bonus opportunities, paid holidays, paid time off. So Benefits section. Schedule: Travel may be required, amount varies 25% to 100% depending on business need. That's schedule/travel info. So we can include Schedule section with travel requirement. We need sections: About the role (maybe overview), Responsibilities (The Work), Requirements/Qualifications (Here's What You Need + Bonus Points), Benefits, Pay, Schedule. We must not include sections with filler like "commensurate with experience". Not present. We need to ensure we don't include duplicated lines. Also need to remove "Visit us at www.accenture.com." maybe keep as part of About the role? It's generic but maybe keep as part of overview? It's not boilerplate? It's a link but we can keep as plain text. We need to preserve all substantive info. Let's extract. Overview paragraph: "Accenture's Salesforce Business Group is seeking a Salesforce Life Sciences Functional Architect. In this role you lead the functional design of a defined workstream or capability area within a larger Salesforce Life Sciences program — running requirements and design sessions, translating business processes into platform solutions, and making day-to-day design decisions within the architecture direction set by senior architecture leadership. You will work directly with client business owners and product owners, guide a team of functional analysts and configurators, and partner closely with technical leads to see your designs through to delivery." Then "We Are:" paragraph about Accenture. Might be considered boilerplate? It's generic company description but maybe considered part of About the role? Could be kept but it's somewhat generic. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "We Are:" is not exactly boilerplate but it's generic marketing. Might be okay to keep as part of About the role. However they said prefer a few substantive sections over many thin ones. Could combine overview and We Are into About the role. "You Are:" paragraph about Salesforce Business Group specifics. That's also substantive. "The Work:" list of responsibilities. "Here’s What You Need:" list of minimum requirements. "Bonus Points If:" list of bonus qualifications. "Compensation at Accenture varies..." pay info. "Accenture offers a market competitive suite of benefits..." benefits. "Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements." schedule. We'll create sections:

    About the role

    with paragraphs combining overview, We Are, You Are maybe. But we need to avoid duplication. Let's craft concise but preserve all info. We'll produce:

    About the role

    Accenture's Salesforce Business Group is seeking a Salesforce Life Sciences Functional Architect. In this role you lead the functional design of a defined workstream or capability area within a larger Salesforce Life Sciences program — running requirements and design sessions, translating business processes into platform solutions, and making day-to-day design decisions within the architecture direction set by senior architecture leadership. You will work directly with client business owners and product owners, guide a team of functional analysts and configurators, and partner closely with technical leads to see your designs through to delivery.

    Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 790,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability to deliver on the promise of technology and human ingenuity every day. Visit us at www.accenture.com.

    You will join Accenture's Salesforce Business Group — one of the largest and most experienced Salesforce practices in the world. We have been building on this platform since the beginning, which means we have seen what works, what doesn't, and how to deliver at scale. We are Master Certified across all 12 industries and clouds, and our team holds over 4,200 certifications including Certified Technical Architect (CTA). In Life Sciences specifically, we bring deep domain knowledge alongside our Salesforce expertise — helping pharmaceutical, biotech and MedTech clients modernize commercial operations, improve patient and HCP engagement, and build the platforms that power their next phase of growth. We invest in our people through ongoing training, specialization paths and a culture of continuous learning. As a Salesforce Life Sciences Functional Architect at Accenture, you are a hands-on functional leader who is trusted to own a workstream end to end. You are equally credible in a client workshop and in a design review, and you are comfortable making decisions in your domain while knowing when to escalate. You bring practical Life Sciences knowledge — how commercial teams, patient services and medical affairs actually operate — and you use it to challenge assumptions and shape better solutions. You take pride in the quality of your designs, and you are ready to grow into a broader architecture leadership role.

    That seems okay. Next Responsibilities:

    Responsibilities

    • Own the functional solution design for an assigned workstream or capability area within a Salesforce Life Sciences program, working within the overall architecture direction set by senior architecture leadership
    • Lead design workshops with client business and product owners, and translate outcomes into user stories, functional specifications and technical designs
    • Configure and demonstrate Salesforce Life Sciences capabilities, building prototypes and running solution walkthroughs to validate design decisions with stakeholders
    • Make day-to-day design decisions within your domain, document trade-offs and rationale, and escalate cross-workstream or platform-wide decisions to the lead architect
    • Partner with technical leads and developers to ensure designs are buildable, and support estimation, sprint planning, backlog grooming and defect triage
    • Guide and review the work of functional analysts, configurators and offshore team members, providing coaching and quality oversight on deliverables
    • Contribute to architecture governance and design reviews by preparing materials, presenting your workstream's approach and applying agreed standards consistently
    • Support testing, data migration, training and deployment activities for your workstream, and help drive user adoption post go-live
    • Contribute to proposals, demonstrations and estimates during pursuits, and help build reusable assets and accelerators for the Life Sciences practice
    • Identify and raise design, scope and delivery risks within your workstream, and work with leadership on mitigation
    Requirements/Qualifications: combine minimum requirements and bonus points maybe as two subsections? Could have Requirements and Bonus Qualifications. But we need to avoid many thin sections. Could combine into one Requirements section with both minimum and bonus points as lists. We'll do:

    Requirements

    Minimum qualifications:

    • Minimum of 3 years of Salesforce experience in a functional design, business analysis or solution consulting capacity
    • Minimum of 3 years of experience delivering Salesforce solutions for Life Sciences clients or another regulated industry
    • Minimum of 1 year of experience with Salesforce Life Sciences Patient services experience
    • Minimum of 1 year of Salesforce Life Sciences experience
    • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)

    Preferred qualifications (bonus points):

    • Life Sciences Cloud / Health Cloud data model, security model and declarative configuration
    • Commercial and HCP engagement processes such as account and territory management, call planning and omnichannel engagement
    • Patient services processes such as enrollment, benefits verification, adherence and case management
    • Medical affairs and MSL engagement, including adverse event capture and downstream handoffs
    • Familiarity with integration concepts across CRM, Data Cloud, Marketing Cloud and external data sources
    • Awareness of regulatory and compliance considerations such as GxP, 21 CFR Part 11, HIPAA and global privacy requirements
    • Salesforce certifications such as Administrator, Sales Cloud or Service Cloud Consultant, Health Cloud Accredited Professional, or Life Sciences Cloud credentials
    Benefits:

    Benefits

    Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

    Pay:

    Pay

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/31/2026.

    • California: $73,800 to $218,800
    • Colorado: $73,800 to $189,000
    • Connecticut: $73,800 to $189,000
    • District of Columbia: $78,500 to $201,300
    • Illinois: $68,300 to $189,000
    • Maine: $62,800 to $161,000
    • Maryland: $73,800 to $189,000
    • Massachusetts: $73,800 to $201,300
    • Minnesota: $73,800 to $189,000
    • New York: $68,300 to $218,800
    • New Jersey: $78,500 to $218,800
    • Ohio: $68,300 to $175,000
    • Virginia: $68,300 to $201,300
    • Washington: $80,200 to $201,300
    Schedule:

    Schedule

    Travel may be required for this role. The amount of travel will vary from 25% to 100%

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