Salesforce Omnistudio Technical Architect
Deloitte · Salt Lake City Metropolitan Area · 3 wk ago
HybridInformation Technology$144k–$241k/yrFull-time
Work you'll do
- Translate business and clinical service requirements into scalable OmniStudio designs (FlexCards, OmniScripts, DataRaptors, Integration Procedures) aligned to Health Cloud capabilities and guardrails.
- Define the technical architecture and integration patterns across Salesforce and external systems (EHR/EMR, contact center, IVR, data platforms), ensuring performance, security, and compliance in regulated environments.
- Lead technical design reviews, establish development standards, and provide hands-on guidance to multi-disciplinary scrum teams through build, test, and deployment.
- Configure and optimize Health Cloud features (including, as applicable, Care Management and Advanced Therapy Management) to enable patient intake, service workflows, and care coordination.
- Design and implement CI/CD pipelines, test automation, and observability practices to improve release quality and speed.
- Advises clients on platform best practices, estimation, and roadmap sequencing; resolves critical issues; and presents solution options to both technical and non-technical stakeholders.
Qualifications
- 8+ years of experience in consulting or industry delivering enterprise technology solutions.
- 3+ years of hands-on experience designing and building Salesforce OmniStudio components (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
- 3+ years of experience implementing Salesforce Health Cloud patient service or care workflows.
- Bachelor’s degree in Computer Science, Engineering, or equivalent work experience.
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred
- Healthcare Life Sciences Industry experience.
- Health Cloud advance therapy management (ATM).
- Salesforce OmniStudio certified.
- Working knowledge and experience of MS Office applications and tools.
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, CI/CD, other).
- Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical).