Salesforce Enterprise Platform Architect

About the role

We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth.

Responsibilities

• Serve as the enterprise Salesforce Platform Architect, providing strategic architectural leadership for the agency's Salesforce ecosystem and ensuring scalable, secure, resilient, and mission-aligned platform design
• Lead architecture reviews and governance forums to ensure enterprise standards, solution quality, and technical consistency
• Develop and maintain the enterprise Salesforce strategy, governance framework, and multi-year roadmap aligned with mission objectives and technology modernization initiatives
• Align business processes with Salesforce features, standardize automation patterns, and define when to use Flow, code, or external systems
• Recommend improvements to the enterprise operating model and clarify roles between platform governance and tenant administration
• Audit license usage and platform assets regularly; identify compliance risks and cost-saving opportunities
• Establish and continuously improve platform delivery processes, including demand intake, solution review, and development lifecycle practices
• Own enterprise data architecture, including logical and physical data models, duplicate management strategies, metadata standards, and data retention/archival plans
• Identify technical debt, prioritize platform modernization efforts, and guide remediation strategies to improve long-term maintainability
• Partner with cybersecurity teams to establish security architecture, identity management, access controls, and compliance with agency security policies
• Reduce object sprawl, consolidate overlapping custom objects, and enforce naming standards and data dictionaries
• Technical leadership, mentoring architects, developers, administrators, and technical leads while promoting reusable design patterns and platform best practices
• Evaluate emerging Salesforce capabilities, including Agentforce, Einstein, and AI technologies, and recommend adoption strategies aligned with agency priorities
• Evaluate new Salesforce features and advise on adoption strategies

Qualifications

• Bachelor’s degree or equivalent certification in a related area
• 15 years of experience in the field or in a related area
• 10+ years of overall IT experience
• 7+ years of hands-on Salesforce platform experience
• Proven technical leadership of cross-functional engineering teams and delivery of complex enterprise initiatives
• Experience designing and delivering large-scale, enterprise Salesforce solutions supporting multiple business functions
• Experience architecting enterprise solutions across multiple Salesforce clouds and platform capabilities
• Salesforce Certified Application Architect and/or System Architect required
• Demonstrated ability to influence technical strategy and communicate effectively with executives, business stakeholders, and engineering teams
• Strong technical expertise in:
• Salesforce Platform Expertise
• Sales Cloud
• Service Cloud
• Salesforce Platform
• Enterprise Architecture
• Solution architecture
• Integration architecture
• Data architecture
• Security architecture
• Identity and access management
• DevOps and CI/CD
• Enterprise integration patterns, APIs (REST/SOAP), event-driven architecture, and MuleSoft or comparable integration platforms

Skills

• Strong technical expertise in Salesforce Platform
• Experience in large government enterprise environments
• Experience with modern DevOps and Agile toolchains
• Experience with enterprise platform governance, license optimization, budgeting, and total cost of ownership (TCO) planning
• Experience leading architecture review boards, Centers of Excellence (CoE), or enterprise governance forums
• Experience with enterprise architecture frameworks and governance practices
• Experience with emerging Salesforce capabilities, including Agentforce, Einstein, Prompt Builder, and related AI governance

Benefits

• Excellent personal and professional career growth
• 9/80 work schedule (every other Friday off)
• Onsite cafeteria (breakfast & lunch)
• Many, many more benefits!

Pay

Compensation details provided as a good-faith estimate. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Schedule

Local or Remote; Travel required.