Salesforce Development Associate Business Transformation Architect
About the role
Join Deloitte's Government & Public Services practice and lead the end-to-end technical delivery of a Salesforce-based Child Welfare solution aligned to agency outcomes in safety, permanency, and well-being. In this role, you will help deliver a secure, scalable, compliant, and integration-ready platform that supports complex public sector case management needs. You will work across architecture, engineering, integration, and release activities to help agencies modernize critical services.
Responsibilities
- Lead technical delivery across design, build, test, and release activities, including estimation, sprint planning support, code reviews, quality gates, and release readiness
- Translate business and functional requirements into solution architecture, technical designs, and build stories while enforcing engineering standards and delivery patterns
- Define Salesforce platform architecture across data model, automation, user interface, environments, performance, deployment strategy, and child welfare process patterns
- Lead integrations, data conversion, and migration activities, including interface design, mappings, error handling, reconciliation, auditability, and support transition planning
- Own security, compliance, accessibility, DevOps, and operational readiness activities, while managing technical risks and mentoring technical team members
Skills
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
About the team
Deloitte's Government & Public Services (GPS) practice—our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.
Qualifications
Required:
- Bachelor's Degree
- 6+ years of experience delivering Salesforce solutions, including hands-on experience with Apex, Aura, Lightning Web Components, and Flow
- 2+ years of experience serving as a technical lead or architect on complex technology programs
- 2+ years experience designing and delivering integrations using Representational State Transfer (REST), Simple Object Access Protocol (SOAP), or event-driven patterns
- 1+ year experience designing Salesforce security controls, including sharing, permission sets, audit capabilities, and encryption features
- 1+ year experience delivering technology solutions in public sector environments with governance, documentation, and compliance requirements
- Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Salesforce Application Architect, System Architect, or Technical Architect certification
- Experience supporting child welfare, case management modernization, or federal and state reporting requirements, including Adoption and Foster Care Analysis and Reporting System (AFCARS), National Child Abuse and Neglect Data System (NCANDS), or National Youth in Transition Database (NYTD), where in scope
- Experience integrating Salesforce with MuleSoft
- Experience leading data conversion or migration activities for case management platforms
- Experience implementing accessibility requirements aligned to Section 508 or Web Content Accessibility Guidelines (WCAG)
- Experience establishing continuous integration and continuous deployment pipelines and automated testing for Salesforce programs
- Experience integrating with eligibility, court, payment, identity, document management, telephony, analytics, or mobile platforms