Salesforce Developer-SOUT

Core Responsibilities

• Design, develop, and maintain Apex classes, triggers, batch/scheduled jobs, and LWC components across multiple program domains (grants, licensing, environmental compliance).
• Build and enhance Experience Cloud portals supporting citizen self-service for program applications, document submission, voucher redemption, and status tracking.
• Develop and manage OmniStudio OmniScripts, DataRaptors, Integration Procedures, and FlexCards supporting grant application workflows.
• Configure and extend Grantmaking functionality including funding awards, bid management, evaluation forms, and disbursement records.
• Maintain and improve complex automation including 130+ Flows, scheduled batch jobs, and trigger frameworks integrated with third-party systems.
• Maintain and extend Public Sector Solutions (PSS) including licensing, permitting, and regulatory compliance features.
• Collaborate with program managers and stakeholders to translate regulatory and business requirements into scalable technical solutions.
• Write and maintain unit tests meeting code coverage standards; conduct code reviews and enforce development best practices.
• Participate in release management, sandbox management, and deployment pipelines using Salesforce DX (SFDX).

Required Qualifications

• 4+ years of Salesforce development experience (Apex, LWC, SOQL, Flows).
• Strong proficiency in OmniStudio (OmniScript, DataRaptors, Integration Procedures, FlexCards), Vlocity/Salesforce OmniStudio certification preferred.
• Hands-on experience with Experience Cloud (portal design, authentication, guest user security, login flows).
• Experience working with Public Sector Solutions (PSS) or similar industry clouds.
• Familiarity with Grantmaking or grant lifecycle management in Salesforce.
• Proven ability to build and debug complex multi-step Flows and Process Builder replacements.
• Experience with batch/scheduled Apex, platform events, and asynchronous processing patterns.
• Understanding of Salesforce security model (profiles, permission sets, sharing rules) as it applies to citizen-facing portals.
• Experience with external document management or storage integrations (REST/SOAP APIs, callouts).
• Proficiency with Salesforce DX, version control (Git), and CI/CD pipelines.
• Strong communication skills for working directly with non-technical government stakeholders.

Nice-to-Have

• Salesforce Certified Agentforce Specialist, strongly preferred given our roadmap to leverage AI agents for application triage, program eligibility guidance, and citizen self-service automation.
• Active Salesforce certifications: Platform Developer I/II, or OmniStudio Consultant.
• Experience with PDF generation platforms (Visualforce/LWC-based certificate and document generation).
• Background in environmental regulatory programs, government incentive programs, or permitting workflows.
• Familiarity with voucher lifecycle management, round-robin assignment patterns, or complex approval workflows.
• Understanding of WCAG accessibility standards for public-facing portals.