Salesforce Developer

Responsibilities

• Collaborating with business stakeholders and technical teams to translate requirements into scalable Salesforce solutions.
• Designing, developing, and deploying custom Salesforce functionality, including integrations and automation.
• Supporting system integrations across internal and third-party platforms using APIs and middleware tools.
• Ensuring platform reliability through proactive monitoring, issue resolution, and continuous improvement.
• Supporting Marketing Cloud initiatives including automation, subscriber data management, and campaign enablement.
• Maintaining data integrity, governance standards, and system performance across CRM and connected systems.
• Contributing to application standards, documentation, and development best practices.

Technical Leadership & Business Collaboration

• Collaborate with the Director, CRM and business stakeholders to gather and translate business requirements into technical solutions.
• Lead implementation of customer-driven solutions using strong technical design skills and cross-functional collaboration.
• Develop, document, and enforce application standards, procedures, and best practices.

Development & Innovation

• Design, develop, test, and deploy solutions on the Salesforce platform using Apex, Visualforce, and related technologies.
• Build and enhance applications on the Force.com platform to meet evolving business needs.
• Develop SQL, SOQL, and other queries to support automation, integrations, and reporting needs.
• Configure triggers, automations, and API-based processes to support system functionality and integrations.

Integration & Platform Management

• Integrate Salesforce with internal and third-party systems (e.g., Kafka, Nifi, FormAssembly, AS/400, and other enterprise applications).
• Ensure service-level availability and reliability of the Salesforce platform and connected applications.
• Provide support for break/fix issues, enhancements, and system performance improvements.
• Aid in planning, development, and deployment of application changes, upgrades, and new releases.

Data, Quality & Operational Support

• Maintain data structures and ensure data integrity, consistency, and accuracy across platforms.
• Support troubleshooting and resolution of technical issues through strong analytical and problem-solving skills.
• Identify opportunities to improve system performance, automation, and overall user experience.