Jobs · Engineering · North Carolina

Salesforce Data 360 Architect

Tata Consultancy Services · Charlotte, NC · 1 mo ago
Engineering$110k–$145k/yrFull-time

Responsibilities

  • Designs, implements, and manages unified customer data profiles by connecting disparate data sources into Salesforce.
  • Builds data streams.
  • Models data.
  • Implements identity resolution.
  • Enables real-time, AI-driven segmentation and activation across Sales, Service, and Marketing Clouds.
  • Designs Data Lake Objects (DLOs) and Data Model Objects (DMOs) within Data Cloud.
  • Connects external data sources (AWS, Azure, APIs, MuleSoft) and Salesforce Clouds using connectors.
  • Creates rules to unify customer data into a single, comprehensive 360-degree view.
  • Develops actionable insights, segments, and activates data for personalized marketing and service use cases.
  • Ensures data accuracy, security, and compliance (e.g., HIPAA).
  • Leads implementation, troubleshoots data flows, and guides stakeholders on best practices.

Requirements

  • Primary Skill: Salesforce Data 360
  • Secondary Skill: Salesforce Data Cloud
  • Minimum 10 years of experience

Qualifications

  • Proven experience with Salesforce Data Cloud, Data 360, or Customer Data Platforms (CDPs)

Skills

  • Strong understanding of ETL/ELT concepts, SQL, data modeling, APIs, and data mapping
  • Deep knowledge of Salesforce Sales, Service, and Marketing Cloud architecture
  • Ability to analyze complex data sets and translate them into business solutions

Pay

  • Salary Range: $110,000-$145,000 per year

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