Salesforce Data 360 Architect
Tata Consultancy Services · Charlotte, NC · 1 mo ago
Engineering$110k–$145k/yrFull-time
Responsibilities
- Designs, implements, and manages unified customer data profiles by connecting disparate data sources into Salesforce.
- Builds data streams.
- Models data.
- Implements identity resolution.
- Enables real-time, AI-driven segmentation and activation across Sales, Service, and Marketing Clouds.
- Designs Data Lake Objects (DLOs) and Data Model Objects (DMOs) within Data Cloud.
- Connects external data sources (AWS, Azure, APIs, MuleSoft) and Salesforce Clouds using connectors.
- Creates rules to unify customer data into a single, comprehensive 360-degree view.
- Develops actionable insights, segments, and activates data for personalized marketing and service use cases.
- Ensures data accuracy, security, and compliance (e.g., HIPAA).
- Leads implementation, troubleshoots data flows, and guides stakeholders on best practices.
Requirements
- Primary Skill: Salesforce Data 360
- Secondary Skill: Salesforce Data Cloud
- Minimum 10 years of experience
Qualifications
- Proven experience with Salesforce Data Cloud, Data 360, or Customer Data Platforms (CDPs)
Skills
- Strong understanding of ETL/ELT concepts, SQL, data modeling, APIs, and data mapping
- Deep knowledge of Salesforce Sales, Service, and Marketing Cloud architecture
- Ability to analyze complex data sets and translate them into business solutions
Pay
- Salary Range: $110,000-$145,000 per year