Salesforce CRM Intern

About Us

Innovation. Sustainability. Productivity. This is how we are breaking new ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity‑enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you.

If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a career. Build a future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. Everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Intern Program Overview

We are committed to building a strong talent pipeline by investing in early‑career professionals. Our internship and co‑op programs provide mentorship, training, hands‑on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiences—designed to develop and inspire the talent of tomorrow.

Job Purpose

The Salesforce CRM Intern will support the Salesforce team by analyzing CRM data, developing reports and dashboards, monitoring data quality, and generating insights that help drive business decisions. This role provides hands‑on experience with Salesforce, business analytics, reporting tools, and cross‑functional collaboration with sales, marketing, service, and IT teams.

Key Responsibilities

• Analyze Salesforce data to identify trends, opportunities, and areas for process improvement.
• Create, maintain, and enhance Salesforce reports and dashboards for business stakeholders.
• Monitor CRM data quality and assist with data cleansing, validation, and governance activities.
• Support the collection, analysis, and presentation of key business and user adoption metrics.
• Assist in developing KPI scorecards and executive reporting packages.
• Collaborate with business teams to gather reporting requirements and translate them into actionable dashboards.
• Conduct ad‑hoc analysis to support strategic initiatives and business decisions.
• Document report definitions, data sources, and business processes.
• Help identify opportunities to improve Salesforce user experience and data capture practices.
• Support user acceptance testing (UAT) and validation of new Salesforce functionality and reports.
• Prepare presentations and summaries to communicate findings and recommendations.

Learning Opportunities

• Hands‑on experience with Salesforce CRM administration, reporting, and analytics.
• Understanding how CRM data supports sales, marketing, service, and dealer/customer engagement strategies.
• Development of business intelligence and data‑storytelling skills.
• Collaboration with Salesforce Product Managers, Business Analysts, and Technical Teams on enterprise‑scale initiatives.

Experience Required / Preferred Qualifications

Candidates must be pursuing (at minimum) a Bachelor’s degree.

Pay

The annual salary for this role is USD $20.34 – plus any applicable bonus. Actual salaries will vary and will be based on factors such as skill, experience, and qualification for the role. For roles open across multiple locations, the salary range indicated refers to the primary location; if a different location is considered, the applicable salary range will be communicated to candidates prior to the first interview.

Schedule

Summer interns work full‑time (40 hours per week) from May through August.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal‑opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

Benefits

• Flexible work arrangements
• Savings & retirement benefits
• Tuition reimbursement
• Parental leave
• Adoption assistance
• Fertility & family‑building support
• Employee Assistance Programs
• Charitable contribution matching and Volunteer Time Off