Salesforce Intern
About the role
Ergon Inc. seeks a Salesforce Intern to join our IT team. The Ergon family of companies provides long-lasting, high-value solutions that help customers improve the performance of everyday products worldwide. Our story began in 1954 in Jackson, Mississippi, with just two employees and a used fuel transport truck. Today, Ergon employs over 4,200 employees worldwide, providing solutions essential to global manufacturing and infrastructure needs. We have delivered innovative products and solutions for ever-changing needs for seven decades. A well-diversified organization, Ergon operates across several industries related to the refining and marketing of specialty oils, asphalt, thermoplastic resins, petrochemicals, and propane, as well as the supporting infrastructure. Because we are customer-centric, diverse, and highly integrated, and manage various parts of the value chain, we see customer needs from various angles. That allows us to provide holistic, efficiently engineered, and customized solutions and specialized services. We strive to be the world's preferred partner for solutions that drive customer success.
Location: Flowood, MS
Responsibilities
- Complete Salesforce Trailhead training to develop foundational knowledge of Salesforce concepts, tools, and best practices.
- Assist with integrating external systems into Salesforce, learning about APIs, data mapping, and automation processes.
- Gain hands-on experience with Apex development, including triggers, classes, and test methods.
- Support data cleansing efforts by identifying duplicate records, correcting inconsistencies, and ensuring data integrity.
- Learn about Ergon's business processes and how Salesforce is leveraged to support sales, service, and operational functions.
- Collaborate with IT and business stakeholders to understand user needs and gather requirements.
- Participate in team meetings, actively contributing ideas and solutions to improve Salesforce processes.
- Document processes, solutions,