Salesforce Business Analyst / Consultant
Varmoda · McLean, VA · 1 wk ago
On-siteInformation TechnologyFull-time
Responsibilities
- Lead requirements-gathering sessions with business and technical stakeholders
- Translate business processes into Salesforce solution designs (declarative-first approach)
- Author user stories, process maps, and functional specifications
- Facilitate UAT planning and execution; manage defect triage with development teams
- Conduct fit-gap analysis against out-of-the-box Salesforce capabilities and current release features
- Support change management, training material development, and end-user adoption efforts
- Partner with Solution Architects on roadmap and release planning
- Evaluate new Salesforce release features each cycle to identify business value for existing clients
Required Qualifications
- 3+ years as a Business Analyst or Functional Consultant on Salesforce implementations
- Salesforce Administrator Certification (current/active) at minimum
- Strong facilitation, documentation, and stakeholder management skills
- Experience with Agile/Scrum delivery methodology
- U.S. Citizenship [adjust if required for federal contract]
Preferred Qualifications
- Salesforce Business Analyst Certification
- Experience with Salesforce Government Cloud, Public Sector Solutions, or Nonprofit Cloud
- Familiarity with Agentforce use cases and AI-driven process redesign
- Experience with tools like Jira, Confluence, or Copado