Salesforce Architect, CRM

Position Responsibility

Lead collaboration with stakeholders to analyze business processes, gather and document requirements, and translate them into strategic technical solutions.
Design, develop, and deploy custom Salesforce solutions to meet business requirements while establishing architectural standards and best practices.
Develop Salesforce solutions using declarative and programmatic approaches, including custom objects, fields, flows, Apex, Visualforce pages, Lightning Components, and other custom functionalities as needed.
Integrate Salesforce with third-party systems using REST/SOAP APIs and other integration tools.
Perform thorough unit testing, debugging, validation, and code reviews to ensure Salesforce solutions function as expected and meet established code quality standards prior to implementation.
Guide team members in following established development patterns and Salesforce best practices.
Help define and evolve practical testing, deployment, and release management processes to support reliable and scalable Salesforce delivery.
Work collaboratively with other members of the IT Business Application Support team to share workload, support delivery goals, and provide technical leadership for Salesforce initiatives.
Provide technical leadership and guidance to Salesforce team members, including knowledge transfer and skill development.
Help with Salesforce Administration work as needed.

Required Education And Experience

• Bachelor's Degree or equivalent work experience; a degree in computer science, software engineering, information systems or a related technical discipline preferred.
• Salesforce Architect (e.g., Salesforce Certified Application Architect, Salesforce Certificed System Architect) and Developer certifications (e.g., Salesforce Certified Platform Developer I/II) are highly preferred.
• Proven experience leading and developing custom solutions on the Salesforce platform, including Apex, Visualforce, Lightning Components, and declarative configuration.
• Experience with Salesforce integration using REST/SOAP APIs, Apex REST services, and other integration tools (e.g., Azure Data Platform pipelines).
• Experience in people management, leadership development, and/or mentorship of technical teams.
• Five-plus years of information technology experience, preferably in software development with demonstrated progression to technical leadership roles.
• Experience mentoring development teams and establishing technical standards and governance frameworks.
• Proven track record of leading Salesforce platform strategy and architecture decisions in enterprise environments.

Required Skills, Knowledge, And Abilities

• Strong technical skills (including Apex, Visualforce, Lightning, Salesforce API, SOQL, Salesforce Data Model, Salesforce Administration, Integration, Testing and Debugging, deployment tools, security best practices).
• Strong understanding of Salesforce data model, security model, and governor limits.
• Familiarity with source control tools and continuous integration/continuous deployment (CI/CD) processes.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong problem-solving skills and attention to detail.
• Able to work independently and manage multiple tasks in a fast-paced environment while providing leadership and direction to team members.

Preferred Skills And Experience

• Experience with Salesforce NPSP a strong plus.
• Experience with structured query language (SQL).
• Experience with Salesforce Accounting Subledger a big plus.
• SCRUM process experience a plus.
• Experience with integration with automated marketing systems.
• Familiarity with Salesforce Marketing Cloud and its integration with Salesforce Sales Cloud a plus.
• Experience with nonprofit organizations a plus.
• Experience with enterprise-level solution architecture and design patterns for complex Salesforce implementations.

Benefits

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
• We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply.
• A comprehensive benefits package including Medical plans with HSA and FSA options, Dental, Vision, Life and AD&D, Short-Term and Long-Term Disability, Paid Parental Leave and Paid Caregiver Leave after 1 year, Vacation (3 wks./per year, pro-rated, based on hours worked), Sick time (12 days, pro-rated, based on hours worked), Holiday Pay (10 holidays + 2 floating holidays each year), Volunteer Time (8 hours per year), Long-Term Care and Critical Illness insurance options, Employee Assistance Program, 403(b) Retirement Plan, and more.