Salesforce Architect

Skills & Qualifications

• Primary expertise in Sales Cloud and Service Cloud with architect-level certifications
• Hands-on solution building and deep expertise in customization vs. out-of-the-box (OOB) capabilities
• Marketing Cloud experience: architecture, features, OOB capabilities, and product gaps
• Basic working knowledge of Experience Cloud (Community Cloud) preferred
• Hands-on experience with Gen AI solutions and architectures
• Ability to define system landscapes, identify gaps between current and desired end-states, and deliver CRM solutions
• Working knowledge in data migration and integration
• Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g., functional lead, work-stream lead)
• Strategy and roadmap building for Salesforce features, functionalities, and future releases

Responsibilities

• Lead the design and architecture of Salesforce solutions primarily in Sales Cloud and Service Cloud, and secondarily in Marketing Cloud, ensuring scalability, security, and performance
• Drive adoption of Salesforce AI capabilities, including Einstein AI, Agentforce, predictive analytics, generative AI, and intelligent automation
• Evaluate emerging Salesforce technologies, AI innovations, and industry trends to recommend continuous platform improvements
• Define enterprise-wide Salesforce architecture standards, integration patterns, and best practices aligned with business objectives
• Ensure data governance, security, compliance, and data quality standards across Salesforce platforms and integrated systems
• Collaborate with business stakeholders to translate requirements into scalable Salesforce architecture and solution designs
• Design and implement complex Salesforce solutions involving custom development, APIs, middleware, and third-party integrations
• Provide technical leadership and guidance to development, administration, and project teams throughout the project lifecycle

Pay

$125,000–$140,000 a year