Salesforce Architect

Requirements

• Overall, 15-18 years of professional experience in IT and business transformation programs.
• 10+ years of experience leading enterprise application, Salesforce/CRM, sales, pricing, or commercial transformation initiatives.
• Deep expertise in the Salesforce platform is required.
• Experience with Sales Cloud, Service Cloud, CPQ, pricing, customer master data, and customer-facing business processes is highly preferred.
• Demonstrated experience supporting large-scale ERP transformation programs and assessing downstream impacts on integrated applications.
• Proven ability to lead through influence and collaborate effectively across business and technology organizations.
• Strong skills in facilitation, stakeholder management, documentation, technical specifications, and executive-level communication.

Skills

• Seasoned Salesforce Architect with a proven track record of designing and implementing enterprise-scale Salesforce solutions.
• Strong hands‑on experience with Sales Cloud and Service Cloud.
• Ability to define solution architecture, integration approaches, and best practices aligned with business objectives.
• Excellent communication and interpersonal skills; capable of engaging business leaders, executives, and key stakeholders on‑site.
• Skill in translating business requirements into scalable Salesforce solutions and articulating technical recommendations in business terms.
• Experience leading project teams and driving solution delivery.
• Proven ability to coordinate and collaborate with offshore technical teams (developers, administrators, integration specialists).
• Comfortable providing technical direction, managing dependencies, and ensuring alignment between business and technical teams.