Salesforce Architect
About the role
We are seeking a Salesforce Architect who blends deep Salesforce expertise with strong hands-on development skills. This role involves leading the design and implementation of secure, scalable Salesforce solutions, collaborating with stakeholders, and guiding a small cross-functional team through the full software development lifecycle.
Responsibilities
Define and support the technical direction for the Salesforce platform in alignment with enterprise data, integration, and security strategies.
Manage a multi-org environment supporting marketing, lead-to-quote, order management, and service management.
Perform hands-on development using Apex, Lightning Web Components (LWC), Flows, and complex integrations to implement scalable and maintainable solutions in Sales Cloud and Marketing Cloud.
Own architectural standards, governance frameworks, design reviews, and the platform roadmap.
Partner with business stakeholders to conduct discovery sessions, gather requirements, and map business processes.
Translate business needs into user stories, acceptance criteria, and technical specifications.
Provide guidance on Salesforce capabilities, limitations, and solution trade-offs to support informed decision-making.
Lead the end-to-end Salesforce software development lifecycle (SDLC), including design, development, testing, deployment, and release governance.
Establish coding standards, perform code reviews, and maintain DevOps processes including Git and CI/CD pipelines.
Design deployment strategies across environments and monitor delivery performance.
Lead and mentor a small Salesforce team of developers and admins.
Serve as a primary Salesforce technical expert and foster a culture of excellence.
Design and optimize data models, automation, and Salesforce security/sharing configurations to ensure data integrity and compliance at scale.
Develop strategies for large data volumes (LDV) and performance optimization.
Manage identity and access controls including SSO, OAuth, SAML, and all other identity & access management (IAM) considerations.
Design and implement integration and middleware strategies with enterprise systems such as SAP, ServiceNow, custom applications and external systems using APIs and integration tools.
Collaborate with business and IT stakeholders to ensure Salesforce capabilities support key business priorities.
Ensure alignment with enterprise architecture, security standards, AI initiatives, and delivery frameworks.
Communicate technical concepts clearly to both technical and non-technical audiences.
Evaluate new Salesforce features, AppExchange products, and platform innovations, and recommend improvements.
Balance out-of-the-box capabilities with custom development while considering long-term technical debt.
Troubleshoot platform issues, perform root cause analysis, and implement sustainable fixes.
Requirements
You are a technical leader and problem-solver with deep Salesforce platform expertise and strong hands-on development experience. You take ownership, work effectively across teams, and deliver scalable, high-quality solutions aligned to business needs.
Qualifications
7+ years of hands-on Salesforce experience with Apex, LWC, flows, and integrations.
3+ years in a Salesforce Architect or senior technical role.
Advanced experience with Apex, Lightning Web Components (LWC), Flows, and API integrations.
Strong knowledge of Salesforce data architecture, security/sharing models, and governor limits.
Experience with Sales Cloud, Marketing Cloud, Experience Cloud, and Einstein/AI capabilities.
Experience with enterprise integration patterns, middleware, and ETL tools (e.g., Mulesoft, Boomi).
Strong understanding of data governance, security compliance, and identity & access management (IAM) technologies.
Skills
Experience with Agile/Scrum methodologies, including user story definition, backlog management, and release planning.
Proven ability to lead full software development lifecycle (SDLC) execution and delivery.
Leadership and business skills, including proven ability to lead cross-functional teams and mentor developers and administrators.
Ability to influence stakeholders, including at the executive level.
Strong strategic thinking and ability to align technical solutions with business objectives.
Additional Skills
Strong analytical, problem-solving, and communication skills.
Additional certifications such as Salesforce Security Specialist, Integration Architect, or Certified Scrum Master (CSM) preferred.
Experience with DevOps tools such as Git, Jira, Confluence, and CI/CD platforms.
Experience in telecommunications and/or retail industry environments.
Experience working in complex, multi-system enterprise environments.
What You’ll Do
As a Salesforce Architect, you will lead the design and implementation of secure, scalable Salesforce solutions, collaborate with stakeholders, and guide a small cross-functional team through the full software development lifecycle. You will also partner with business stakeholders to gather requirements and translate them into high-quality Salesforce solutions that drive business value.