Salesforce Administrator- Remote

About Our Client

This organization operates in the technology education sector, focusing on transforming lives by helping students build careers in IT. It addresses the challenge of providing accessible and effective tech education to support career development. The organization is characterized by a mission-driven culture emphasizing customer focus, ethical standards, and excellence, operating in a dynamic and fast-paced environment.

About the Opportunity

The Salesforce Administrator role is responsible for maintaining and optimizing the Salesforce platform to enhance operational efficiency and support business processes. This position works closely with leadership, developers, and users to translate business needs into technical solutions, ensuring the platform supports the organization’s goals effectively.

Responsibilities

• Serve as a primary administrator for a Salesforce environment with over 400 users
• Gather business requirements and map end-to-end processes
• Develop user stories and process flows to support Salesforce solutions
• Collaborate on data mapping, object modeling, page layouts, and automated processes
• Implement enhancements including custom objects, advanced Flows, email alerts, and approval processes
• Support and maintain Salesforce AI features to improve automation
• Manage integrations between Salesforce and other systems
• Document application usage, process flows, and training materials
• Design, test, debug, and deploy scalable configuration-based solutions
• Conduct regular reviews of configuration, data integrity, and user adoption
• Identify opportunities to improve system performance and reporting
• Perform administrative tasks such as user account management and report/dashboard development
• Conduct system audits and prepare for platform upgrades
• Act as liaison among users, vendors, and developers

Requirements

• High school diploma or equivalent experience
• Minimum 2-3 years of Salesforce.com administration experience
• Salesforce.com Certified Administrator (ADM201) required
• Preferred certifications: Salesforce Business Analyst or Platform App Builder
• Experience with Salesforce Education Cloud, Agentforce, Data Cloud, and Tableau desirable
• Experience with AppExchange products and Salesforce DevOps tools (e.g., Gearset) desirable
• Proven skills in requirements gathering, user story documentation, and process flow analysis
• Experience with third-party integrations such as HubSpot, Intacct, DocuSign, and Marketing Cloud
• Strong knowledge of Salesforce best practices, data security, and declarative configurations
• Demonstrated ability to manage projects and articulate complex requirements

Pay Range and Compensation Package

Compensation range: $70,000 to $90,000