Salesforce Administrator

About the role

We're looking for a Salesforce Administrator to join our Analytics team, reporting to the Director of Strategic Systems. In this role, you'll manage and develop our Salesforce environment to support a global user base; solving business challenges, improving platform adoption, and helping our teams make better, data-driven decisions.

Responsibilities

• Administer and support our Salesforce environment, including daily triage, user permissions, data updates, and troubleshooting across Sales and Service Cloud.
• Build and maintain platform solutions including; flows, validation rules, and complex reports, to improve efficiency and reduce operational friction.
• Partner with internal teams to shape the Salesforce product roadmap, prioritize the feature backlog, and align platform capabilities with business needs.
• Analyze the root cause of incidents, design scalable solutions, and drive user adoption across the organization.
• Uphold high standards for data security, audit compliance, and platform governance.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• 3+ years of experience as a Salesforce Administrator, with a current Salesforce Administrator Certification.
• Proven ability to manage competing priorities, meet deadlines, and communicate clearly with stakeholders at all levels of technical understanding.
• Strong analytical mindset with the ability to identify root causes and translate business needs into platform solutions.
• Experience working in sandbox environments and deploying changes through structured release processes.

Qualifications

• Nice to have: Advanced Admin, Platform App Builder, or additional Salesforce certifications.
• Experience with marketing automation or subscription billing platforms.
• Familiarity with CRM Analytics.

Benefits

This position will be located in Atlanta, GA and offers the opportunity for a hybrid work environment with at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Pay

Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Schedule

This position will offer a hybrid work environment with at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.