Salesforce Administrator

About the role

We are seeking a Salesforce Administrator to provide platform leadership, governance, and hands-on administration across a multi-cloud Salesforce ecosystem. This role is responsible for platform stability, org hygiene, security, and release governance, while partnering closely with Salesforce developers, architects, and business teams.

Responsibilities

• Serve as the overall steward of Salesforce platform health, governance, and admin best practices
• Define and enforce standards for org hygiene, configuration management, automation usage, and metadata lifecycle
• Proactively identify technical debt and drive remediation plans in partnership with developers and architects
• Act as the escalation point for complex admin, data, and access-related issues
• Own administration and configuration across Sales Cloud, Health Cloud, Marketing Cloud, and Salesforce Data Cloud
• Design and maintain scalable configurations using no-code and low-code tools (objects, flows, validations, approvals, record types)
• Ensure strong data quality, consistency, and lifecycle management, including deduplication and archival strategies
• Own end-to-end user and access governance, including user onboarding/offboarding, license allocation, and role hierarchy - profiles, permission sets, and sharing models
• Support audit readiness and regulatory requirements, especially in healthcare or regulated environments
• Own and continuously improve the Salesforce release management process
• Coordinate with Salesforce developers on change intake and prioritization, sandbox strategy and UAT execution, and deployment planning and release scheduling
• Ensure high-quality releases through strong validation, documentation, and stakeholder communication
• Maintain release calendars, deployment checklists, and post-release verification standards
• Own administration across multiple Salesforce orgs and environments
• Define sandbox strategies, refresh cycles, and configuration alignment
• Reduce configuration drift and promote reuse and consistency across orgs
• Work closely with Salesforce developers to ensure the right balance between no-code (configuration), low-code (Flows), and pro-code (Apex/LWC)
• Represent the admin and platform stability perspective during solution design and technical planning
• Influence admin/developer best practices across teams

Qualifications

• BS in computer science or equivalent technical field
• 2+ years of professional experience with Salesforce administration
• Strong hands-on expertise with Salesforce Sales Cloud, Marketing Cloud, and Data Cloud
• Experience with any Salesforce Industry Clouds
• Experience with Salesforce Health Cloud is highly preferred
• Proven experience leading organizational hygiene and data governance initiatives
• Experience in enterprise-level release management
• Experience with user access and security governance
• Experience in multi-org Salesforce environments
• Deep understanding of Salesforce security, automation limits, and performance considerations
• Ability to work effectively with developers, architects, and cross-functional stakeholders

Skills

• Knowledge of agile development methodologies
• Life-long learner, process improver

Benefits

This role does not offer visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship (including CPT, OPT, TN or H-1B).

This is a hybrid position with an onsite requirement of 1–2 days per week in Oakland, CA, Alpharetta, GA or Rancho Cordova, CA.

Pay

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 21. $80,500 - $174,300

About Us

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

About The Team

At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.