Jobs · Information Technology · California

Salesforce Administrator

Delta Dental Ins. · Rancho Cordova, CA · 3 wk ago
HybridInformation Technology$81k–$174k/yrFull-time

About the role

We are seeking a Salesforce Administrator to provide platform leadership, governance, and hands-on administration across a multi-cloud Salesforce ecosystem. This role is responsible for platform stability, org hygiene, security, and release governance, while partnering closely with Salesforce developers, architects, and business teams.

Responsibilities

  • Serve as the overall steward of Salesforce platform health, governance, and admin best practices
  • Define and enforce standards for org hygiene, configuration management, automation usage, and metadata lifecycle
  • Proactively identify technical debt and drive remediation plans in partnership with developers and architects
  • Act as the escalation point for complex admin, data, and access-related issues
  • Own administration and configuration across Sales Cloud, Health Cloud, Marketing Cloud, and Salesforce Data Cloud
  • Design and maintain scalable configurations using no-code and low-code tools (objects, flows, validations, approvals, record types)
  • Ensure strong data quality, consistency, and lifecycle management, including deduplication and archival strategies
  • Own end-to-end user and access governance, including user onboarding/offboarding, license allocation, and role hierarchy - profiles, permission sets, and sharing models
  • Support audit readiness and regulatory requirements, especially in healthcare or regulated environments
  • Own and continuously improve the Salesforce release management process
  • Coordinate with Salesforce developers on change intake and prioritization, sandbox strategy and UAT execution, and deployment planning and release scheduling
  • Ensure high-quality releases through strong validation, documentation, and stakeholder communication
  • Maintain release calendars, deployment checklists, and post-release verification standards
  • Own administration across multiple Salesforce orgs and environments
  • Define sandbox strategies, refresh cycles, and configuration alignment
  • Reduce configuration drift and promote reuse and consistency across orgs
  • Work closely with Salesforce developers to ensure the right balance between no-code (configuration), low-code (Flows), and pro-code (Apex/LWC)
  • Represent the admin and platform stability perspective during solution design and technical planning
  • Influence admin/developer best practices across teams

Qualifications

  • BS in computer science or equivalent technical field
  • 2+ years of professional experience with Salesforce administration
  • Strong hands-on expertise with Salesforce Sales Cloud, Marketing Cloud, and Data Cloud
  • Experience with any Salesforce Industry Clouds
  • Experience with Salesforce Health Cloud is highly preferred
  • Proven experience leading organizational hygiene and data governance initiatives
  • Experience in enterprise-level release management
  • Experience with user access and security governance
  • Experience in multi-org Salesforce environments
  • Deep understanding of Salesforce security, automation limits, and performance considerations
  • Ability to work effectively with developers, architects, and cross-functional stakeholders
  • Required Certifications: Salesforce Administrator (ADM 201), Salesforce Advanced Administrator, Salesforce Platform Developer I, Salesforce Platform Developer II

Benefits

This role does not offer visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship (including CPT, OPT, TN or H-1B).

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