Salesforce Administrator

About the role

Elevate is part of the Amrize family of brands and is seeking a Salesforce Administrator to join the Marketing-Digital team. The role is crucial for driving CRM adoption across sales, marketing, and customer support.

Responsibilities

• Partner with business stakeholders to translate priorities into outcome-driven initiatives—owning a well-defined backlog that advances customer experience, sales effectiveness, and growth.
• Configure and enhance Salesforce capabilities—including objects, fields, flows, automations, and customer experiences—to streamline processes and enable the business to operate more efficiently at scale.
• Leverage workflow automation and process optimization to eliminate manual effort, reduce errors, and accelerate end-to-end customer and sales processes.
• Independently assess issues, identify root causes, and implement durable solutions that improve system performance, usability, and business outcomes.
• Build and evolve reports, dashboards, and data models that provide real-time, actionable visibility into pipeline, performance, and customer behavior.
• Partner with senior Salesforce Administrator to define and deliver next-generation capabilities that elevate how customers and internal teams interact.
• Collaborate with Amrize IT and external partners to ensure configurations, customizations, and integrations are focused on measurable business outcomes.
• Drive data quality and integrity through governance, monitoring, and process improvements—ensuring Salesforce remains a trusted source for decision-making.
• Own testing, validation, and release coordination—ensuring new features and enhancements deliver value seamlessly without disrupting the business.
• Establish and evolve best practices, scalable design patterns, and standardized approaches to configuration and automation.
• Develop targeted training, documentation, and hands-on support to ensure users fully leverage Salesforce capabilities and realize business value.
• Serve as a subject matter expert across Salesforce—guiding stakeholders, recommending improvements, and ensuring the platform evolves in line with strategic priorities.

Requirements

• BA/BS degree or equivalent work experience
• 3-5 years of hands-on experience with Salesforce Sales and Experience Clouds is required; experience with MS Dynamics optional
• Experience with B2B and building products industry a plus
• Excellent communicator and creative thinker, with an ability to use data to inform all decisions
• Self-starter to proactively review and improve functionality of Salesforce applications
• Strong technical and effective problem-solving skills
• Strong Analytical skills to respond to requested changes and identify customizations and to manage conflicting priorities and meet deadlines
• Proficiency in Spanish, with the ability to read, write, and speak at a business level is preferred

Qualifications

• BA/BS degree or equivalent work experience

Skills

• Strong technical and problem-solving skills
• Excellent communication and analytical skills
• Ability to work independently and manage multiple projects
• Proficiency in Spanish is preferred

Benefits

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Employee Stock Purchase Plan
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Education Assistance Program

Pay

Competitive salary

Schedule

N/A