Sales Training Specialist
Modern Family Law is a rapidly growing national family law firm seeking a remote Sales Training Specialist (Washington residents only) to elevate attorney performance and drive firm-wide growth. This role blends training, coaching, and innovation to help legal professionals excel in delivering a consultative, client-centered experience.
About the role
The ideal candidate brings flexibility, creativity, and a willingness to challenge traditional approaches to learning and performance. Working closely with firm leadership, you'll design dynamic training programs, coach attorneys through live consultations, and implement data-informed strategies that strengthen client conversion and drive firm growth. This position offers a rare opportunity to shape how our teams connect with clients while redefining training in a modern legal environment.
Responsibilities
- Accelerate new market success by ensuring attorneys, LLPs, and clerks are sales-ready from day one.
- Provide ongoing coaching to maintain and improve hire rates in both new and existing locations.
- Centralize sales training and onboarding.
- Improve client conversion rates through structured, high-quality sales training tailored to the legal industry.
- Design structured training materials focused on client conversion and consultative sales techniques.
- Standardize coaching methods to ensure consistent training across all locations.
- Own the sales training process for new office launches, ensuring attorneys and staff ramp up quickly.
- Deliver focused, hands-on coaching to increase early hire success rates.
- Facilitate role-playing sessions and real-time coaching to build confidence in client interactions.
- Provide one-on-one coaching based on individual performance data.
- Work closely with leadership to align training programs with revenue goals.
- Use Salesforce data analysis to identify training needs and drive measurable improvements.
Requirements
- 3-5 years of relevant training experience supporting sales or client-facing teams.
- 3-5 years of direct sales experience, preferably in professional services or the legal sector.
- Strong foundation in consultative sales, active listening, needs assessment, and closing strategies.
- Proven ability to design and facilitate engaging, results-driven training sessions—both virtual and in-person.
- Demonstrated success in building scalable learning programs tailored to varied experience levels.
- Skilled in coaching professionals to enhance client communication and relationship-building.
- Proficiency in Salesforce for tracking performance and reporting on key metrics.
- Excellent organizational, planning, and prioritization skills; adept at managing multiple initiatives.
- Exceptional verbal, written, and presentation skills, with the ability to influence and engage diverse audiences.
- High-level knowledge and experience working with Microsoft Suite (Word, Excel, PowerPoint), Adobe, and Zoom Conferencing Technology.
- Capability to work remotely with a reliable internet connection and a productive home workstation during normal business hours.
Benefits
- Comprehensive health care plan (medical, dental, and vision).
- Retirement plan (401k).
- Life insurance (basic, voluntary, and AD&D).
- Paid time off (vacation, sick, and public holidays).
- Short-term and long-term disability.
- Training and development opportunities.
- Remote work schedule.
- Additional voluntary benefits: accident insurance, life insurance, disability insurance, critical illness insurance, long-term care insurance, and pet insurance.
- Commuter and transit benefits (available in some locations).
- HSA/FSA options.
- Employee assistance program.
Pay
Salary range: $85,000 to $95,000, adjusted for experience, location, and job-related factors.
ADA Compliance: Candidates must be able to perform the role's duties with or without reasonable accommodation.