Sales Trainer

Main Responsibilities

• Facilitate SDR Sales New Hire Training Programs and ongoing SDR training initiatives (5–30 employees) on a regular cadence, on-site and/or remotely
• Own the development, iteration, and continuous improvement of SDR training curriculum, in partnership with the training team and SDR leadership
• Design and lead continued education programs for SDR Sales reps to drive ongoing skill development post-onboarding in partnership with the Learning & Development team
• Ensure training aligns with SDR sales strategies, processes, and performance expectations
• Support Client Sales Branch Training Programs when SDR classes are not in session, including: Transportation 101, Inside Sales Training Program
• Work with Instructional Design and L&D teams to understand training content, objectives, and program structure
• Analyze training effectiveness and identify opportunities to improve or expand existing programs
• Facilitate continuous training initiatives as directed by business stakeholders
• Maintain a consistent program delivery method as outlined in the Facilitator Handbook
• Keep up-to-date with SDR business priorities, industry trends, and internal process changes
• Travel to off-site locations as needed to support training initiatives

Additional Responsibilities

• Partner closely with SDR leadership to align training with business needs and performance goals
• Provide internal client support by responding to employee questions and training-related needs
• Create and implement quality controls to enhance the learning experience
• Support cross-training efforts across the broader training team to ensure flexibility and coverage
• Participate in Talent Optimization and Training team initiatives, as needed

Position Requirements

• 2+ years tenure at Echo with Inside Sales or SDR Sales experience
• 2–4 years of previous work experience
• Strong understanding of SDR sales motion, processes, and performance drivers
• Excellent oral and written communication skills
• Demonstrates a strong passion for sales and a commitment to developing high-performing sales talent
• Ability to design, facilitate, and continuously improve training programs
• Ability to captivate an audience and build credibility with learners and business leaders
• Prominent time management and organizational skills
• Ability to adapt to changing business needs and priorities
• Ability to travel (up to 10% may be required)
• Proficiency in Echo systems (Optimizer, Accelerator, Clutch, EchoShip, Salesforce)
• Working knowledge of Echo Sales Methodology and Operations processes
• Proficiency in Microsoft PowerPoint, Excel, and Word
• Previous training or facilitation experience preferred
• Experience working with SDR sales teams or programs preferred
• Experience with curriculum development or continuous education programs preferred
• Strong collaboration skills and ability to work cross-functionally with business leaders and L&D teams
• Comfortable operating in a hybrid role balancing program ownership and branch support