Sales Tax and Fund Recovery Financial Coordinator (Remote)

About The Role

Location: Remote – Michigan residents
Are you looking for a work-from-home position where you can use your critical thinking and people skills? This could be a great fit for you!

Responsibilities

• Review and audit cases for sales tax retrieval
• Apply for sales tax for various clients
• Communicate with outside organizations to apply for and retrieve necessary documents for sales tax retrieval
• Maintain records regarding sales tax retrieval
• Allocate sales tax refunds received
• Communicate with outside organizations to apply for and retrieve necessary documents for warranty refunds
• Maintain records regarding warranty fund retrieval
• Assist in fund recovery for various special projects
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed)
• Keep a positive and upbeat attitude

Requirements

• Must have the ability to pass a pre-employment background check and drug screen
• High school diploma or equivalent
• One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Able to work the following hours: 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time Monday to Friday No nights or weekends!
• Must be able to stick to the schedule reliably

Qualifications

• Computer skills including Microsoft Office suite
• Meticulous attention to detail
• Able to multitask and manage time effectively
• Self-motivated, organized critical thinker
• Excellent interpersonal skills
• Can work well on own or with a team

Skills For Success

• Required Skills
• Associate degree
• Michigan resident
• Remote Work Requirements: Secluded and distraction-free work environment
• Required internet setup: High-speed internet delivered through a wired provider (cable or fiber)
• Computer must be physically connected to your modem / router using an Ethernet cable
• Wireless, 5G and satellite connections are not supported

Benefits

• Health & Wellness Benefits: Medical and prescription coverage, dental and vision insurance, paid time off, associate wellness program with rewards for annual checkups, programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma), guidance for family, financial and estate planning (including wills)
• Financial Benefits: 401(k) with match, flexible spending account (FSA), life insurance, company-paid short- and long-term disability insurance

Pay

Details TBD

Schedule

Details TBD