Sales Task Force Manager
General Hotels Corporation · Greater Indianapolis · 1 wk ago
Information TechnologyFull-time
General Hotels Corporation is a leading hotel management company headquartered in the Midwest with a 60+ year history of providing award-winning hospitality.
About the role
We are seeking a results-driven, highly adaptable Hotel Sales Task Force Manager to provide immediate, short-term sales leadership and business development at properties experiencing staffing transitions, rapid market shifts, or performance gaps. This role requires a proactive "hunter" mentality, heavy travel, and the ability to rapidly deploy to properties within our management portfolio.
Responsibilities
- Drive immediate room night and catering revenue to meet or exceed monthly property budgets.
- Conduct aggressive outbound sales activities, including high-volume cold calling, local networking, property tours, and outside sales calls.
- Target and convert high-value accounts within core workforce segments, including manufacturing, construction, industrial services, corporate relocations, and sports groups.
- Manage and optimize Local Negotiated Rate (LNR) accounts, ensuring seamless onboarding and production tracking.
- Deploy on short notice to fill critical sales vacancies (e.g., Director of Sales or Sales Manager roles) and ensure zero lapse in market coverage.
- Conduct rapid market assessments to identify immediate revenue opportunities, assess the pipeline, and determine demand shifts.
- Collaborate closely with General Managers and regional leadership to align property-level execution for sales needs.
- Manage the group booking pace, finalize outstanding definite contracts, and handle time-sensitive catering and group inquiries with persistent follow-up.
- Protect and cultivate existing top-tier accounts to prevent a decrease in business volume during sales management transitions.
- Work collaboratively with property operations teams to ensure seamless execution of contracted group and catering business, maintaining high guest satisfaction.
- Deliver clean, high-level transition reporting and pipeline metrics to regional leaders and ownership at the conclusion of each assignment.
- Ensure all sales activities, profiles, and traces are meticulously logged in the property management system (e.g., Delphi) for a seamless handover to permanent staff.
Requirements
- Minimum of 3–5 years of experience in Hotel Sales (Select-Service preferred).
- Proven track record of exceeding sales budgets and quotas.
- Exceptional ability to enter unfamiliar markets, quickly identify demand drivers, and build instant rapport with clients and property teams.
- Ability to travel up to 80-90% of the time, often with short notice for a few days to a few weeks depending on the location.
- Proficiency with major hotel brand CRM systems (e.g., Hilton, Marriott, IHG platforms) and sales software like Delphi and FDC.
- Exceptional verbal and written communication skills.
Benefits
- Medical, Dental, and Vision Insurance Options
- Company Paid Life Insurance
- Company Paid Telemedicine
- Supplemental Life Insurance
- 401(k) with company match
- Earned Wage Access (“on-demand pay”)
- Hotel Room Discounts
- Company Paid Employee Assistance Program
- Perks through Benefit Hub
- Generous Time Off Package