Sales Support Specialist - Semiconductor

Initially, you will need to understand Canon’s full suite of Industrial Products, particularly the Photolithography equipment. The ideal candidate will begin their training process with learning product knowledge, business operations and strategies. Grow your career while representing a company that plays a major part in semiconductor growth both domestically and globally.

About the role

Canon is devoted to research and development, a passion for technological innovation, and a deep commitment to social and environmental responsibility. You will be challenged with developing the skills necessary to effectively communicate with customers and Canon teams in the USA and Japan. We will educate you in the navigation of Canon’s varied management and internal resource channels, and assist as you learn to develop the strategies necessary to manage and support internal processes and accounts. You will further develop and utilize your strong time management skills to provide consistent accessibility, service, and maximum visibility to both internal stakeholders and customers. Our goal is to train you to become an effective Sales Support Specialist whose ultimate objective will be to establish strong relationships, both internally and externally, and contribute to sales growth.

Responsibilities

• Represent Canon professionally by obtaining comprehensive knowledge of our product portfolio and sales processes.
• Increase sales performance by building close relationships within Canon, our clients, and how our products can fit their market needs.
• Contribute to the achievement of monthly and annual sales product and revenue targets.
• Work closely with the sales team by preparing lithography equipment-specific sales presentations, proposals, gathering input from our manufacturing factory, and other necessary materials as needed.
• Assist in the development of pricing strategies and quotation preparation.
• Develop and maintain effective relationships using matrix-level communication across multiple departments including purchasing, accounting, service, and engineering.
• Work closely with sales management, service, and engineering teams in the US, Japan, and other global locations to prepare solutions for customers.
• Support coordination of each stage of lithography-equipment purchase with customers as well as external and internal teams to ensure orderly and timely order processing, equipment production, shipment, and equipment installation.
• Assist in the negotiation of commercial and product specifications and help close deals by reaching agreements with mutual satisfaction to customers and Canon, working with supervisors.
• Complete all required administrative duties, including reports to internal team members, order submission and tracking to Japan, maintaining follow-up items, and satisfying other documentation needs.

Requirements

• Bachelor's degree in technical, business, and/or marketing discipline is highly preferred with 3-5 years of related sales experience.
• B2B sales/business development experience preferred.
• Mindset to communicate closely with internal stakeholders and customers for business development and relationship building.
• Entrepreneurial mindset to identify and develop new business opportunities.
• Proficiency in Japanese language (speak, write, read) is preferred.
• Job may require travel in the US 1-2 times in one month (and occasionally to Japan).

Pay

In accordance with California law, the anticipated salary for this role is $70,310 - $81,550.

Schedule

This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Benefits

• Competitive compensation and benefits package including medical, dental, vision, and 401(k) Savings Plan.
• Discretionary profit sharing and success sharing.
• Educational assistance and recognition programs.
• Vacation and paid time off.
• Employee referral bonus.
• Employee discounts.
• “Dress for Your Day” attire program (casual is welcome, based on your job function).
• Volunteer opportunities to give back to the local community.
• Canon welcome kit and official merchandise.