Jobs · Customer Service · Texas

Sales Support Specialist - Plano, TX

Intertek · Plano, TX · Yesterday
Customer ServiceFull-time

About the role

The Sales Support Specialist is responsible for performing various administrative duties and providing support for the outside sales team. This role offers opportunities for growth within a dynamic and diverse organization.

Responsibilities

  • Provide support for outside sales team.
  • Process and manage transactional quotes and orders in an efficient and effective manner.
  • Respond promptly and accurately to quotation requests, leads, and inquiries.
  • Follow up on proposals and close business.
  • Research and resolve account problems.
  • Work closely with customers and operations to facilitate a superior customer experience.
  • Perform client research, prospecting, and networking.
  • Support marketing efforts for webinars, lunch and learns, open houses, technical seminars, etc.
  • Perform other work as required.

Qualifications

  • High School Diploma or GED.
  • Prior relevant experience and/or training in sales or administrative support.
  • Excellent communication skills.
  • Team player.
  • Ability to work in a fast-paced, multi-tasking environment with shifting priorities and demanding deadlines.
  • Detail-oriented and able to effectively prioritize and organize workload.
  • Customer-focused and quality-driven.
  • Ability to communicate and interact effectively in verbal, written, and presentation formats.
  • Passion for quality, safety, and sustainability.

Benefits

  • Competitive compensation packages.
  • A variety of benefits including paid time off, paid holidays, paid parental leave, medical plan options, dental, vision, life, and disability insurance.
  • A 401(k) plan with company matching.
  • Tuition reimbursement.

Pay

Individual compensation packages are based on a variety of factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

Schedule

This position is full-time and works in a fast-paced, multi-tasking environment with shifting priorities and demanding deadlines.

Intertek Total Quality Assured

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. We work to exceed our customers' expectations, engage with our employees to be 10X in their performance and professional growth, and bring quality, safety, and sustainability to life.

About Us

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

About The Team

Backed by 125 years’ experience, Intertek's Electrical team provides assurance, testing, inspection and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality, safety, and sustainability of electrical products used by people throughout the world.

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