Sales Support Specialist (Pacific)

About the Company

Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world’s leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. Our mission is to transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our vision is a world where patient diseases are conquered with the guidance of personalized diagnostics.

Location & Travel

This territory spans Washington, Oregon, California, Alaska, and Hawaii, with convenient access to major commercial airports. The role requires 90 % to 100 % travel, with occasional support elsewhere in the US. Biodesix covers all travel‑related expenses.

Responsibilities

• Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions.
• Provide temporary or ongoing field coverage in open or high‑need territories.
• Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience.
• Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement.
• Identify and address risks to account retention, providing timely solutions that reinforce long‑term partnerships.
• Deliver high‑quality communication and support during transitions or staffing gaps, ensuring continuity of service.
• Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively.
• Represent Biodesix at meetings, training sessions, and local events as needed.

Requirements

• Bachelor’s degree required.
• 0 to 3 years of sales or customer‑facing healthcare experience preferred.
• Valid US driver’s license and ability to travel extensively across Washington, Oregon, California, Alaska, and Hawaii.
• Comfort with weekly flights, multi‑day trips, and extended time in assigned territories.
• Strong communication, organization, and problem‑solving skills.
• Ability to adapt quickly to new environments and build rapport with diverse provider groups.
• Curiosity, resilience, and a passion for supporting better patient outcomes.
• Ability to balance autonomy with collaborative teamwork across multiple regions.

Compensation

Base salary $70,000 – $80,000 plus monthly commission based on sales target achievement. Discretionary bonus opportunity is also available.

Benefits

• Comprehensive health coverage: medical, dental, and vision insurance.
• Short‑term and long‑term disability, and life insurance.
• Financial benefits: 401(k) plan and flexible spending account.
• 120 hours of annual vacation.
• 72 hours of paid sick time off.
• 11 paid holidays plus 3 floating holidays.
• Employee Assistance Program.
• Voluntary benefits.
• Employee recognition program.