Sales Support Representive

Key Responsibilities

• Act as the main liaison for client inquiries, ensuring prompt and precise communication to maintain and enhance customer satisfaction.
• Support the preparation and distribution of accurate sales documents, proposals, ensuring all materials meet current standards.
• Efficiently manage and process sales orders, working closely with cross-functional teams to ensure timely and accurate delivery of solutions.
• Maintain customer databases, ensuring data integrity to support sales initiatives and identify emerging trends for strategic planning.
• Compile and evaluate sales data to produce actionable insights and recommendations, enhancing sales performance and strategic decision-making.
• Cultivate and sustain robust relationships with both internal teams and external stakeholders to streamline communication and optimize sales outcomes.
• Proactively address and resolve client issues, ensuring a timely and effective resolution to uphold customer satisfaction and brand reputation.
• Identify areas for process improvement within sales operations, implementing best practices to streamline workflows and enhance efficiency.
• Regional travel to support client interactions and sales team initiatives, ensuring alignment with organizational goals and enhancing customer engagement.

Minimum Qualifications

• Proven proficiency in CRM software and Microsoft Office Suite; experience with Salesforce is advantageous.
• Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced setting.
• Strong interpersonal and communication skills, with proficiency in both written and verbal communication.
• Demonstrated problem-solving abilities with a proactive, independent approach.
• Able to work collaboratively as part of a team to achieve organizational goals.

Minimum Education

Bachelor's degree in Business, Marketing, or a related field is required OR combination of both education and experience.

Job Location

National Structure - Alpharetta 755 Union Hill Road Alpharetta, GA 30004

Pay

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.

Schedule

Not specified