Jobs · Customer Service · New York

Sales Support (Part-Time)

rag & bone · Central Valley, NY · 19 mo ago
On-siteCustomer Service$18–$19/hrPart-time

The Role

Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future

What You’ll Do

  • Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service.
  • Aid with inventory and stock management
  • Ensure maximization of storage and capacity in all product and supply categories
  • Aid with the investigation and rectification of inventory discrepancies
  • Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts
  • Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes
  • Have proper understanding of BOH/FOH IT systems, including POS transaction
  • Meet store and metric goals
  • Ensure brand mission is brought to life and introduced to everyone that walks into our store
  • Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
  • Maintain a knowledge and understanding of all policies and procedures
  • Consistently act within the core values of rag & bone
  • Identify opportunities to support the team in delivering best in class customer service
  • Contribute to a positive, fun, professional, productive, and team oriented store atmosphere

Qualifications

  • The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service
  • Be a Good Human - Be original, be authentic
  • Have No Fear - Innovate, solve problems
  • Owne Every Decision - Work together, get results
  • Quality Matters - Be disciplined, be competitive
  • Make S**t Happen

Requirements

  • The Sales Support role is part-time and requires 24-30 hours per week. A minimum of 3-day availability, must be provided.

Benefits

  • Clothing Allowance
  • Generous Employee Discount

Pay and Schedule

The Sales Support base pay ranges from $18-$19 hourly.

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