Sales Support (Part-Time)

About the role

As a Sales Support Associate, you will support both the back of house and front of house operational functions at rag & bone. The role includes unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house responsibilities include greeter, runner, cashier, phone answering, and assisting with various tasks as required.

Responsibilities

• Partner with the Operations Supervisor and Store Management to ensure positive brand representation through product, store maintenance, and customer service.
• Aid in inventory and stock management, maximizing storage and capacity in all product and supply categories.
• Investigate and rectify inventory discrepancies to contribute to achieving low inventory shrink and high inventory accuracy.
• Support the sales team in providing exemplary customer service by assisting with POS, customer repairs, dry-cleaning, and alterations processes.
• Ensure proper understanding of BOH/FOH IT systems, including POS transactions.
• Meet store and metric goals while consistently acting within rag & bone’s core values.
• Identify opportunities to support the team in delivering best in class customer service and maintaining a positive, fun, professional, productive, and team-oriented store atmosphere.

Qualifications

• Prior work experience in a retail stock, logistics, and/or customer service role.
• Be a Good Human: Be original, be authentic.
• Have No Fear: Innovate, solve problems.
• Own Every Decision: Work together, get results.
• Quality Matters: Be disciplined, be competitive.
• Make S**t Happen: Ensure brand mission is brought to life and introduced to everyone that walks into our store.

Requirements

• The Sales Support role is part-time and requires 24-30 hours per week.
• A minimum of 3-day availability is required.

Benefits

• Clothing Allowance
• Generous Employee Discount

Pay

• Not specified

Schedule

• Part-time, 24-30 hours per week