Sales Support/Customer Relations Rep
Classet · Commerce, CA · 4 wk ago
On-siteOTHR$21–$27/hrFull-time
What You'll Do
- Process customer sales orders accurately and efficiently
- Respond to customer and sales team inquiries regarding pricing, inventory, product information, and shipment status
- Resolve order, inventory, shipping, and invoice discrepancies
- Cook up with planning and operations teams to maintain inventory availability
- Support the credit department by researching invoice disputes and billing issues
- Prepare weekly sales reports and spreadsheets for management
- Maintain accurate customer records in CRM and ERP systems
- Monitor daily backorder reports and proactively communicate updates to customers
Requirements
- 2+ years of experience in customer service, administrative support, or an office environment
- Strong Microsoft Office skills, especially Excel, Word, and Outlook
- Excellent verbal and written communication skills
- Strong organizational skills with exceptional attention to detail
- Able to manage multiple priorities and solve problems independently
- Reliable attendance and ability to work on-site in City of Commerce, CA
Preferred Qualifications
- Experience with EDI (Electronic Data Interchange)
- Familiarity with ERP and/or CRM systems
Benefits
- Competitive pay of $21-$27 per hour, based on experience
- Stable Monday-Friday schedule with no weekends
- Supportive, collaborative work environment
- Opportunity to grow your career in customer support and operations
- Full-time, long-term position