Sales Supervisor, Tysons Corner

About the role

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. At this time, we’re on the lookout for a Full-Time Sales Supervisor who will be working with Jamila from our Tysons Corner store.

Responsibilities

• Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results
• Accountable for the day-to-day running of the store, including supporting team members, deployment, and training, responding to emails and phone calls, cashing up, security processes, opening and closing of the store
• Takes initiative to increase selling skills amongst the team
• Deliver and drive your team to ensure CT’s customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions
• Utilize and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standard

Requirements

• Customer service experience essential, preferably in a premium retail environment
• Previous retail leadership experience required (any type of retail)
• Full training provided to help understand brand, product, and customer
• Work authorization to work in person within the United States required

Benefits

CT is a privately-owned business, so we're not a big corporate-style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed.

• Quarterly bonus based on team sales performance
• Uniform allowance from day one - from top to toe in Charles Tyrwhitt!
• 401K with 5% company match
• Vision/dental/medical insurances for self and family with company contribution
• PTO (combining Sick and Vacation)
• PayActiv partnership: get wages already earned before payday!
• Flexible Spending Account
• Employee Assistance Program

About the company

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much