Sales Supervisor, Michigan Avenue (Full Time)
About the role
At Charles Tyrwhitt, our purpose is to "Make it easy for men to dress well" and we rely on our specialist teams to achieve this. Currently, we are seeking a Sales Supervisor to work with Michael from our Chicago store.
Responsibilities
- Motivate, coach, and develop store teams to exceed KPIs, sales targets, and results
- Accountable for the day-to-day running of the store, including supporting team members, deployment, and training, responding to emails and phone calls, cashing up, security processes, opening and closing of the store
- Takes initiative to increase selling skills amongst the team
- Deliver and drive your team to ensure CT's customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions
- Utilize and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standard
Requirements
Customer Service experience is essential, preferably in a premium retail environment. Previous retail leadership experience is required, but this can be from any type of retail. Full training is provided to help you understand our brand, product, and customer.
Qualifications
Customer Service experience is essential, preferably in a premium retail environment. Previous retail leadership experience is required, but this can be from any type of retail. Full training is provided to help you understand our brand, product, and customer.
Skills
Customer Service experience is essential, preferably in a premium retail environment. Previous retail leadership experience is required, but this can be from any type of retail. Full training is provided to help you understand our brand, product, and customer.
Benefits
Quarterly bonus based on team sales performance
Uniform allowance from day one - from top to toe in Charles Tyrwhitt!
401K with 5% company match
Vision/dental/medical insurances for self and family with company contribution
PTO (combining Sick and Vacation)
PayActiv partnership: get wages already earned before payday!
Flexible Spending Account
Employee Assistance Program
Pay
Details TBD
Schedule
Details TBD