Sales Supervisor, Armani Outlet

About the Role

As a leader within Giorgio Armani Corporation, you will inspire and motivate a diverse leadership and sales team. You will align the team on driving sales, providing excellent client experiences, building strong talent, and ensuring efficient store operations. Your entrepreneurial spirit, passion for the brand, and knowledge of the luxury retail business will influence both client and associate experiences. You will provide input on client relationship strategies and drive excellence in client experiences through daily presence on the sales floor and in-the-moment coaching. You will help shape and execute store strategies to build trusting relationships with clients and associates, driving revenue and ensuring effective communication across the team.

To succeed, you must lead by example with integrity, collaborate, demonstrate intellectual curiosity, think strategically, navigate ambiguity and change, and be results-oriented. As part of the management team, you will also drive sales personally and through your team.

Responsibilities

• Inspire and motivate the sales team to align on driving sales and delivering excellent client experiences.
• Ensure the store operates efficiently and effectively.
• Provide in-the-moment coaching to associates on the sales floor.
• Shape and execute store strategies to build trusting relationships with clients and associates.
• Drive revenue through personal sales efforts and team leadership.
• Cascade appropriate communications throughout the team.
• Contribute to client relationship strategies.

Requirements

• Demonstrated success as a Client Advisor with a focus on results and teamwork.
• College or post-secondary degree preferred.
• Excellent verbal and written communication skills, with the ability to influence and motivate teams.
• Experience with retail systems and office programs (e.g., Excel, Word, PowerPoint).
• Open availability to work a flexible schedule, including holidays, nights, and weekends.

Skills

• Leadership and team motivation.
• Strategic thinking and execution.
• Client relationship management.
• Retail systems and office software proficiency.
• Fluency in Italian, Spanish, French, Mandarin, or other languages is a strong asset.

Pay

$17.00 per hour, with the opportunity to participate in a bonus or commission benefit plan depending on the brand.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Short- and long-term disability insurance.
• Various paid time off programs.
• Employee discount and perks.
• Retirement plans with employer contributions.

Note: Availability of benefits and perks may be subject to work location and employment type, with certain eligibility requirements.