Sales Supervisor, Armani Outlet

About the role

As a leader within Giorgio Armani Corporation, you will inspire and motivate a diverse leadership and sales team. You will assist in aligning the team on driving sales, providing an excellent client experience, building strong talent, and ensuring the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand, and knowledge of the luxury/retail business with organizational skills will greatly influence the client and associate experience.

As a Sales Supervisor, you will provide input on client relationship strategies. Your daily presence on the sales floor will drive excellence in client experiences and ensure associates receive in-the-moment coaching. You will help shape and execute store strategies to build trusting relationships with clients and associates to drive revenue. Additionally, you will ensure appropriate communications are cascaded throughout the team.

To succeed in this role, you must be willing to lead by example with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change, and be results-oriented. As a member of the management team, you will also drive sales personally and through the team.

Responsibilities

• Inspire and motivate a diverse leadership and sales team
• Align the team on driving sales, client experience, and operational efficiency
• Provide input on client relationship strategies
• Deliver in-the-moment coaching to associates on the sales floor
• Shape and execute store strategies to build trusting relationships with clients and associates
• Ensure clear and effective communication across the team
• Drive sales both personally and through the team

Qualifications & Skills

• Demonstrated success as a Client Advisor with strong results and teamwork
• College/Post-Secondary degree preferred
• Excellent verbal and written communication skills, with the ability to influence and motivate
• Experience with retail systems and office programs (e.g., Excel, Word, PowerPoint)
• Open availability to work a flexible schedule, including holidays, nights, and weekends
• Proficiency in Italian, Spanish, French, Mandarin, or other languages is a strong asset

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage
• Short and long-term disability insurance
• Various paid time off programs
• Employee discount and perks
• Retirement plans with employer contributions
• Opportunity to participate in a bonus or commission benefit plan (varies by brand)

Note: Availability of benefits and perks may be subject to work location and employment type, with certain eligibility requirements.

Pay

$18.00 per hour, with potential bonus or commission opportunities based on brand. Salaries will be negotiated based on relevant skills and experience.