Sales Specialist, NYC

About the role

We are seeking a Sales Specialist to join our expanding team and support business growth in the NYC Tri-state Area. This individual will be responsible for driving sales, providing technical expertise, and ensuring customer satisfaction across the region. Candidates should be within a reasonable commuting distance of New York City.

Key Responsibilities

• Sales and Business Development: Identify, develop, and close new business opportunities in academic, government, clinical research, Biotech, Pharma & CRO laboratories. Achieve and exceed territory sales targets through effective prospecting, lead generation, and consultative value-based selling. Maintain and expand relationships with existing customers by providing ongoing support and identifying new opportunities. Drive in-person customer engagement across the territory (discovery, stakeholder alignment, demos/evaluations, and close planning) to accelerate deal velocity and win rates. Ability to operate in a remote territory role, owning priorities, outcomes, and customer experience end-to-end.
• Technical Expertise and Support: Deliver technical presentations and product demonstrations, effectively communicating the capabilities and benefits of Cytek’s spectral flow cytometry technology. Provide post-sales support, including follow-up visits and coordination with Field Service and Applications teams to ensure customer satisfaction. Translate technical capabilities into customer workflows and measurable outcomes; communicate clearly with scientific and executive stakeholders.
• Territory Management: Develop and execute a strategic territory plan to maximize sales growth. Maintain accurate records of sales activities, pipeline development, and customer interactions using CRM tools. Build and execute an account/territory plan that drives consistent pipeline creation and progression. Plan and execute a territory cadence that prioritizes on-site meetings while maintaining strong CRM and forecasting discipline to support business planning and customer commitments.
• Collaboration and Representation: Collaborate with Field Applications Scientists, Field Service Engineers, and Marketing teams to address customer needs and deliver a seamless customer experience. Represent Cytek at industry conferences, trade shows, and regional meetings, including pre- and post-event activities.
• Market Insights and Reporting: Monitor market trends, competitive activity, and customer feedback, including competitive learnings from the field. Provide ongoing territory updates and actionable insights to support strategic decisions and strengthen positioning and messaging.

Qualifications and Experience

• Bachelor’s degree in Life Sciences, Biological Sciences, Engineering or a related field.
• A minimum of 5 years of Life Science Sales experience. Capital equipment sales is preferred.
• A minimum of 3 years of experience in flow cytometry or a related field.
• A strong knowledge of Life Science Accounts and Laboratories throughout NY, NJ, CT.
• Proven ability to grow and manage successful sales territory by: building a qualified pipeline, maintaining strong funnel management and forecast accuracy, consistently achieving or exceeding targets, strong technical aptitude with the ability to communicate complex scientific concepts effectively, excellent interpersonal, presentation, and negotiation skills, proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, etc.), experience succeeding in a remote, high-initiative role with strong ownership, prioritization, and customer follow-through, comfortable in a field-based, face-to-face selling role requiring 50-75% travel and regular on-site customer meetings across the territory.