Sales Specialist

About the role

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Responsibilities

• Promote the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Support a safe, clean, and welcoming environment for pets, pet parents, and partners.
• Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
• Mentor and support new and junior associates, reinforcing best practices and store standards.
• Assist customers in selecting products and services that best meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising and inventory activities, including restocking, recovery, and presentation.
• Aid in opening and closing procedures as assigned.
• Support store leadership with operational tasks and special projects.
• Help resolve customer concerns and escalate issues appropriately when needed.

Requirements

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Skills

• Knowledge of pet care and nutrition.
• Excellent customer service skills.
• Effective communication and interpersonal skills.
• Problem-solving abilities.
• Basic math skills.

Benefits

See here for details.

Pay

The salary range is $13.00 - $22.00 per hour, with a start rate of $15.00.

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.

Company Information

For more information about Petco, please visit our company page.