Sales Specialist

About the role

At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well. Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth.

Responsibilities

• Prospect for new and current clients
• Learn and utilize all company provided software including the Client Relationship Management (CRM) system and Auto Alert
• Greet prospective and repeat clients on the service drive and analyze their position towards buying another vehicle
• Work in partnership with the F&I Team to resolve any outstanding contracts or incomplete deals
• Follow up with clients and prospective clients in a timely fashion
• Sell finance products and have clients sign all the paperwork to complete the deal
• Be accountable for departmental performance standards, including but not limited to: “Customer Service Index”, “Gross Average”, “Finance & Lease” and vehicles sold
• Have proper knowledge of products and current market trends
• Meets/Exceeds Park Place and manufacturer training and certification plans and standards
• Understand and adhere to the Park Place “One Touch” Sales Process
• Utilize all Park Place and manufacturer required tools, software and processes to meet and/or exceed set standards
• Know and understand the Client Concern Resolution (CCR) process and use the program to achieve client satisfaction
• Know and understand the Park Place Privacy and Information Security Policies and adhere to the requirements
• Read and understand all company policies and procedures in the company handbook and Park Place University (PPU)
• Attend weekly department meetings
• Follow other duties that may be assigned

Requirements

• Must be able to drive and operate vehicle
• Experience using Microsoft Office
• High school diploma or equivalent
• Must be at least eighteen years of age
• Must have a valid driver’s license and meet company MVR policy requirements
• Must be able to pass pre-employment screenings (background and drug test)

Benefits

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team member’s eligible!)
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 8 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Employee assistance program

Learning, Tuition Assistance and Career Development

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities