Sales Specialist

About the role

Our sales team members are highly driven, goal oriented, and passionate about serving others. Our professional sales consultants strive to create world class customer experiences and help each other succeed. HOM is a locally owned, privately held company that cares about the communities we serve. We sponsor and participate in multiple charity events each year and invite our employees to participate too. Our Green initiatives are best in the industry. We are at the leading edge of solar power, recycling programs, and energy efficient showrooms. We believe in our people, so HOM fully pays for training programs and career pathing to grow their skills.

Responsibilities

• Take world class care of customers, achieving sales goals, and consistently striving to grow and improve
• Meet new people and build relationships based on trust and rapport
• Act as an inquisitive solution seeker, passionate about creating an ideal solution for customers’ home furnishing needs
• Receive unrivaled training including thorough product knowledge of quality-crafted products
• Learn the technology that drives HOM Furniture, streamlines work and simplifies the customer’s shopping experience
• Master our unique customer-focused sales solution approach
• Practice meticulous accuracy and follow-up when processing each order and delivery
• Participate in mentoring to achieve financial growth as a consultant and/or career advancement opportunities in leadership or corporate roles
• Deliver exceptional customer experiences, whether virtually via the online digital showroom or inside one of the large, beautiful stores
• Listen attentively, ask the right questions, and deliver the perfect design solution every time
• Maintain price cards plus perform light duty vacuuming and dusting in assigned areas

Requirements

• Must be working toward or have a high school diploma or GED; a 2-year or 4-year college degree is preferred
• Minimum of 2 years exceptional customer service experience required
• Big-ticket top writer commission sales experience preferred, such as home furnishings, automotive, recreational vehicles, appliances, etc.
• Must be able to communicate effectively both verbally and in writing
• Reasonable accommodation will be made for those who require it

Benefits

• Part-time and full-time employees: 401(k) employee contribution plan with employer match at minimum 20 hours per week
• Employee discount on computers, cell phone plans, and more
• Career advancement opportunities and paid training
• Paid time off
• Full-time or modified full-time (32 hours per week or more): medical, dental, vision and prescription insurance plans
• Life insurance, employer-paid
• Bereavement paid time off

Pay

• $18–$24 per hour guaranteed against commissions
• Top sales professionals/design associates earn over $80,000 per year
• Immediate bonus opportunities

Schedule

• After training: flexible weekend and evening options
• Full-time employees: 40-hour schedule
• Modified full-time employees: 32–36-hour schedule
• Part-time employees: up to 28 hours per week
• Set schedules are arranged to balance work and family commitments