Sales Specialist

Key Responsibilities

• Process customer orders for assigned sales representatives via phone and email
• Communicate proactively with the Sales Team regarding order status, inventory availability, and shipments
• Prepare and distribute sales reports as requested to support sales planning and forecasting
• Maintain accurate customer and sales records to ensure reliable reporting and sales activity tracking
• Perform additional administrative and operational tasks as needed to support the Sales Team and overall business operations

Customer Service & Order Management

• Answer incoming calls and provide friendly, professional customer service for orders and general inquiries
• Track customer orders from entry through invoicing to ensure accuracy, completeness, and timely fulfillment
• Follow up with customers regarding payments and waivers
• Maintain up-to-date customer records, including addresses, pricing, and sales history

Seed Ordering, Suppliers & Inventory

• Monitor inventory levels and place seed orders as needed to maintain product availability
• Communicate with suppliers regarding seed availability, order status, and delivery timelines
• Cookise seed transfers between locations as required
• Place seed orders and coordinate with other Sales Coordinators to meet supplier minimums while avoiding duplicate purchases
• Track booking amounts and confirm whether orders are booked/contracted or fulfilled as spot purchases
• Process seed reclasses, including changes to treatment, pelleting, or priming that impact cost and part numbers

Qualifications

• 3-5 years of experience in sales support or related role
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently and manage multiple tasks efficiently
• Strong attention to detail and excellent organizational skills

Schedule

Work Hours: Monday–Friday, 8:00 AM–4:30 PM (includes a 30-minute lunch break)