Sales Specialist

About the role

Aura is expanding its sales team due to rapid growth. This is a work-from-home, remote position for ambitious candidates who want to make a difference by evangelizing Aura's mission to create a safer internet for individuals and families.

Responsibilities

• Evangelize Aura's story and mission to create a safer internet.
• Fully comprehend Aura's product catalog and how they protect customers.
• Handle inbound customer cancellation calls and work to retain them as Aura customers.
• Make daily outbound calls to existing customers with failed subscription payments.
• Consult with customers on best practices to protect their online identity and digital assets.
• Take inbound sales calls generated by marketing and partners, aligning prospects with the best Aura plan for their needs.
• Achieve or exceed monthly quotas by enrolling new customers.
• Collaborate with team members to improve sales processes.
• Proactively improve knowledge of industry best practices and recent events to be a trusted resource for customers.

Requirements

• 1-2 years of sales/retention experience (or equivalent) where you consistently meet or exceed performance metrics.
• Enjoy talking to people and are naturally engaging.
• Self-motivated and know how to push yourself to achieve goals.
• A team player who knows how to win within a team environment.
• A self-starter with strong business acumen, able to think quickly and creatively to solve customer needs.

Benefits

Aura offers a generous package to support employees’ personal and professional lives, including:

• Competitive pay
• Health and wellness benefits
• Retirement savings plans
• Parental leave
• And more

Pay

This role includes an hourly rate of $18/hour, plus commission. Total compensation (hourly rate + commission) is estimated to be $55,000-$80,000, but may vary depending on job-related knowledge, skills, experience, location, and meeting sales metrics.

Schedule

Monday-Friday, 9am-6pm Mountain Time.