Sales/Sourcing Representative – Airline/MRO

About the role

The Sales/Sourcing Representative develops customer relationships, generates new business opportunities, supports existing accounts, and coordinates with internal teams to ensure customer satisfaction. This role serves as the primary point of contact for customers throughout the sales process and helps drive revenue growth in the aerospace markets. The representative sources parts and other materials from suppliers to fulfill customer demands, negotiates pricing and terms, and completes customer-facing quotes.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Serve as the primary contact for assigned accounts.
• Respond promptly to customer inquiries regarding products, pricing, and availability.
• Follow up on quotations and customer requests.
• Resolve customer issues by coordinating with operations, engineering, quality, and logistics.
• Prospect and identify new customers within assigned territories or industries.
• Generate leads through networking, referrals, trade shows, and outbound outreach.
• Schedule customer meetings and product presentations.
• Maintain an active sales pipeline.
• Prepare quotations, proposals, and pricing packages.
• Process purchase orders and monitor order status.
• Maintain accurate customer records in CRM software.
• Learn the company's manufacturing capabilities and product offerings.
• Understand customer technical requirements.
• Stay informed about industry trends and competitor products.
• Travel as required based on business needs.
• Perform other duties as assigned.

Requirements

• Proven work experience as a Business Development Representative, Sales Account Executive, or similar role.
• Hands-on experience with multiple sales techniques (including cold calls).
• Track record of achieving sales quotas.
• Bachelor's degree preferred, but not required.
• Valid driver's license, vehicle, and insurance.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• CRM experience (Salesforce, HubSpot, Microsoft Dynamics).
• NetSuite or other large ERP experience desirable.
• Professionalism, high energy, and excellent communication skills (verbal & written).
• Knowledge of manufacturing, aerospace, or industrial products.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Pay

$65,000–68,000, dependent on experience.

Benefits

• Full benefits package after 30 days of employment.
• 401k with match (after 60 days of employment).
• Medical – Cigna Healthcare.
• Dental – Cigna Healthcare.
• Vision – Cigna Healthcare.
• Flexible Spending Accounts.
• Short- and Long-Term Disability Insurance.
• Life Insurance.
• Employee Assistance Program (EAP).
• Accident, Legal, ID Theft, Critical Illness & Hospital Indemnity.
• Paid Vacation and Sick Time.