Sales Shift Lead

About the role

At Nirvana Cannabis, we're not just selling products—we're creating meaningful customer experiences, educating our community, and shaping the future of cannabis retail. As a family-owned and operated company, we pride ourselves on fostering a welcoming, supportive, and inclusive environment for both our customers and our team. We celebrate individuality and the unique strengths each person brings, and we're committed to helping our staff build a strong foundation in the cannabis industry.

As a Sales Shift Lead, you'll help keep our dispensary running smoothly during your assigned shifts. You'll guide the sales team through busy days, ensure compliance with state and company regulations, and step in wherever needed to maintain efficient operations. From supporting team members to ensuring every customer leaves satisfied, you'll serve as both a leader and a hands-on contributor.

Responsibilities

• Train and coach team members, helping them grow into confident, knowledgeable sales professionals
• Monitor sales transactions to ensure accuracy, compliance, and exceptional customer service
• Lead by example by actively supporting the sales floor during peak hours
• Handle cash management responsibilities, returns, and register closings with precision
• Create and manage daily break schedules to ensure seamless shift coverage
• Delegate tasks, motivate your team, and foster a positive, accountable shift culture
• Ensure compliance with all state regulations and company policies

Requirements

• High School Diploma or GED
• At least one year of cannabis retail leadership experience preferred
• Ability to stand and walk for extended periods and lift up to 30 lbs
• Must meet all state requirements for cannabis industry employment

Qualifications

• A strong multitasker who thrives in a fast-paced retail environment
• Detail-oriented, with solid organizational and problem-solving skills
• Experienced in cannabis retail leadership (1+ year preferred)
• Confident in guiding, training, and motivating team members
• Committed to delivering an outstanding customer experience every shift

Why Nirvana?

At Nirvana Cannabis, we're more than just a dispensary—we're a community. We invest in our staff, celebrate growth, and create real opportunities for people to turn a job into a long-term career.