Sales Services Analyst

Sales Support

• Customer and Prospect Discovery
• Participate in the Customer/Prospect Discovery process as needed to support the best understanding of the customer’s software and service’s needs.
• Create and distribute discovery documents.
• Conduct interviews with the prospect and their employees.
• Compile results into reports.

Product Demonstrations

• Configure and ready the software for product demonstrations.
• Provide detailed demonstrations of products online or in person.
• Coordinate the timing of demonstrations and recommendations for the meeting agenda.
• Cook up any internal resources needed to assist and support the product demonstrations.
• Coordinate with the Sales Teams.

Additional Duties and Responsibilities

• Attend and participate in the Sales Meetings as required by the department manager.
• Train on the McLeod Product line until proficient.
• Participate in Security and other mandated training as required.
• Plan, prepare, and execute product demonstrations on McLeod Products as requested using available resources.
• Assist in acclimating and training new salespeople.
• Availability as a supporting product resource to core services personnel.
• Maintain and secure company equipment and software issued to members of the sales department.
• Create personal travel arrangements, complete weekly expense reports, and adhere to the company expense policy.
• Travel a minimum of 50% of each month.
• Participate in special projects as requested.

Qualifications

• Minimum of 2 years of experience in software sales, software training, software engineering, or in the transportation industry.
• Bachelor’s degree in supply chain, business, sales, marketing, or a related field (preferred).
• Ability to travel in the US and Canada minimum 50% of the time.