Sales Service Rep

Position Details

• Pay: $24.00 - $27.00/hour Depends on experience
• Car allowance + mileage reimbursement program!
• Cell phone allowance!
• Work Schedule: Monday through Friday

Position Responsibilities

• Maintaining a detailed and specific call routine with a designated ledger of customers.
• Maintenance and execution of our company programs and initiatives (racks, plan-o-grams, ordering, and merchandising activities).
• Attending to customer needs and concerns promptly via phone and/or email
• Finding solutions to possible customer challenges with assistance.
• Identifying and reducing out-of-stocks on shelves.
• Ensuring products are fresh and within date code parameters.
• Ensuring plan-o-gram, marketing best practices, and compliance in stores.
• Identifying display opportunities and maximizing display positioning.
• Ensuring that products are properly displayed, priced, and identified.

Required Qualifications

• A strong ability to manage a high volume of customer calls and emails with professionalism and efficiency.
• Proven customer service skills, with a focus on problem-solving and building lasting relationships.
• Comfortable using business applications and computer systems to manage orders, data, and customer records.
• Detail-oriented in supporting sales programs and initiatives while ensuring accuracy.
• Collaborative mindset with the ability to partner effectively with the sales team to drive customer satisfaction and growth.