Sales/Service Manager

About the role

Responsible for managing sales and service teams, driving revenue growth, and ensuring customer satisfaction.

Responsibilities

• Develop and execute sales strategies to increase market share and revenue.
• Manage and mentor a team of sales representatives to achieve performance targets.
• Collaborate with cross-functional teams to identify and capitalize on business opportunities.
• Conduct regular meetings with team members to provide feedback and support.
• Handle customer inquiries and complaints, ensuring timely resolution.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 5 years of experience in sales management or a similar role.
• Proven track record of increasing sales and improving customer satisfaction.
• Excellent interpersonal and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong analytical skills to evaluate data and make informed decisions.

Qualifications

• Experience in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office Suite.
• Knowledge of CRM systems.
• Valid driver’s license and reliable transportation.

Skills

• Strategic planning and execution.
• Customer relationship management.
• Team leadership and development.
• Problem-solving and decision-making.
• Communication and presentation skills.

Benefits

• Competitive salary package.
• Flexible working hours.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts.

Pay

• $70,000 - $90,000 annually.

Schedule

• Full-time position.
• Monday through Friday, 9 AM to 5 PM.