Sales & Service Advisor

About the role

Service Advisor on a results-focused, performance-driven team where every role helps shape an exceptional experience for customers and for each other. The team is known for speed, accuracy, and service. Benefits match those of a larger organization, with additional perks that set the company apart.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical issues into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Requirements

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service, plus a transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• Self-starter with problem-solving ability and team spirit
• Valid driver's license and ability to lift 70 lbs (occasionally jumping in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need the team most

Compensation & Benefits

• Competitive hourly rate plus commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses, and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions