Sales & Service Advisor
Big Brand Tire & Service · Downey, CA · 2 mo ago
On-siteOTHRFull-time
About the role
We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. You’ll greet every guest and deliver a world-class service experience, act as the liaison between customer and technician, translate mechanical details into clear recommendations, and confidently sell tires, wheels, repairs, warranties, and services. You’ll also perform visual inspections, document findings, build lasting relationships, maintain showroom and inventory standards, and partner with the team to keep operations smooth, efficient, and safe.
Compensation & Benefits
- Competitive hourly rate + commission and overtime opportunities
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts and referral bonuses
- ASE reimbursement
- Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions
Requirements
- 1–3 years of experience in automotive service sales, retail automotive, or strong customer service + transferable sales background
- Proven ability to sell services and build trust
- Strong communication and organizational skills
- Self-starter with problem-solving ability and team spirit
- Valid driver’s license
- Ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
- Hungry to learn, grow, and lead
- Flexible availability, including weekends, to serve customers when they need us most