Sales & Resident Experience Specialist - Phoenix, AZ

About the role

As one of our Sale & Resident Experience Specialists, your day is all about PEOPLE!! Being enthusiastic and creative while knowing what drives the market makes you a top-notch sales person! Your people-loving soul, who is a home finding helper, makes you a hero!

Responsibilities

• Love people, all kinds of people!
• Seal the deal with expectations of at least a 20% closing ratio.
• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather.
• Be an inspector of tour routes and models, ensuring they look their best.
• Stay informed about local market conditions and trends.
• Contribute ideas to the Property Manager for marketing property and improving resident satisfaction.
• Maintain professional resident communications through verbal and written interactions.
• Provide excellent customer service to all prospective, existing residents and your team members.
• Show exceptional administrative skills with attention to detail.

Requirements

• At least two years of transferable experience in customer service.
• The ability to adapt to new technologies.
• Proficiency in writing, speaking, and understanding the English language.
• Be fun and energetic!

Qualifications

We believe Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.