Sales & Resident Experience Consultant - 243, San Antonio, TX

About the role

The Sales & Resident Experience Consultant plays a crucial role in driving the success of the property by leading the sales team and maintaining a positive resident experience. This position requires a passion for people, strong closing skills, and a keen eye for detail.

Responsibilities

• Lead the sales team to achieve property goals
• “Seal the deal” with a minimum 20% closing ratio
• Maintain a professional and friendly atmosphere in the leasing office and other areas
• Tour routes and models, ensuring they are presentable
• Stay informed about local market conditions and trends
• Contribute marketing and resident satisfaction ideas to the Property Manager
• Maintain professional and courteous communication with residents and staff
• Provide excellent customer service to all residents and team members
• Show exceptional administrative skills with attention to detail
• Have at least two years of transferable experience in customer service
• Be adaptable to new technologies
• Communicate effectively in writing and speech
• Be energetic and engaging

Requirements

• Love for people, regardless of background
• Minimum 20% closing ratio
• Professional and friendly demeanor
• Adept at inspecting and maintaining property appearance
• Adequate knowledge of local market conditions and trends
• Ability to contribute to marketing and resident satisfaction
• Exceptional administrative skills
• Two years of relevant customer service experience
• Proficiency in using new technologies
• Fluency in English
• Enthusiasm and energy

Qualifications

• At least two years of transferable experience in customer service
• Ability to adapt to new technologies
• Fluency in the English language

Skills

• People-oriented
• Strong closing skills
• Attention to detail
• Adaptable to new technologies
• Effective communication
• Energetic and engaging personality

Benefits

• Competitive compensation package
• Flexible work schedule
• Professional development opportunities
• Employee wellness programs

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible to accommodate the needs of the role and the candidate.

Benefits

• Health insurance
• Retirement plans
• Employee assistance program
• Professional development resources

Berkshire Residential Investments is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.