Sales Representative (Portland, OR)

About the role

The Field Sales Representative is responsible for driving growth across an assigned territory by partnering with instructors, departments, and institutions to improve teaching and learning outcomes. This role goes beyond traditional product sales—success comes from understanding instructional challenges, aligning Macmillan Learning’s solutions (including Achieve) to course goals, and guiding customers through the adoption and implementation process.

Responsibilities

• Territory Management & Sales Strategy
• Develop and execute a strategic territory plan focused on both growing existing adoptions and winning new business.
• Identify opportunities at the course, department, and institutional level, including multi-section and coordinated course programs.
• Prioritize time and resources to maximize impact across high-opportunity accounts.
• Consultative Selling & Customer Engagement
• Conduct discovery conversations to understand instructors’ goals, challenges, and course structures.
• Position Macmillan Learning solutions—especially Achieve—as tools to improve student outcomes, engagement, and course efficiency.
• Deliver tailored, interactive demonstrations (in-person and virtual) aligned to specific course needs.
• Navigate complex sales cycles involving multiple stakeholders, including faculty, coordinators, and administrators.
• Support customers through the full adoption lifecycle, from initial interest through implementation.
• Account Development & Relationship Management
• Build and maintain long-term relationships with faculty, departments, and campus partners.
• Partner with key stakeholders (e.g., course coordinators, department leaders) to support scalable and repeatable adoption models.
• Collaborate with internal teams (marketing, customer success, specialists) to deliver a cohesive customer experience.
• CRM & Pipeline Management
• Maintain accurate and up-to-date records of contacts, opportunities, and activities in Salesforce.
• Actively manage a sales pipeline, including forecasting and opportunity progression.
• Use data and insights to inform strategy, prioritize outreach, and track performance.
• Market Insight & Feedback
• Gather and share insights on customer needs, competitive activity, and market trends.
• Provide feedback to internal teams to inform product development, messaging, and strategy.
• Operational Excellence
• Plan and execute efficient travel and campus visits aligned to territory priorities.
• Manage sampling, travel, and entertainment budgets strategically to support sales goals.
• Participate in sales meetings, trainings, and relevant academic conferences.

Requirements

• Bachelor's Degree.
• Proven experience in a customer-facing or sales role (consultative or solution-based experience strongly preferred).
• Strong communication and presentation skills, with the ability to engage diverse audiences.
• Ability to work independently while contributing to a collaborative team environment.
• Interest in education, teaching, and learning outcomes.
• Proficiency with CRM systems and digital tools.
• Valid driver’s license and willingness to travel extensively within the territory.
• Ability to manage a flexible schedule, including peak seasonal demands.

Preferred Qualifications

• Experience in educational publishing, edtech, or higher education.
• Demonstrated success managing complex or multi-stakeholder sales cycles.
• Comfort using data and insights to influence decisions and guide strategy.
• Experience delivering virtual and in-person presentations or demos.
• Interest in leveraging technology to enhance teaching, learning, and customer engagement.

Benefits

• Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire.
• Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation).
• Competitive pay and bonus plan.
• Generous Health Benefits (Medical, Dental, Vision).
• Contributions to your 401k retirement account through Fidelity.
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program.
• 100% employer-paid life and AD&D insurance.
• And much more!